About The Role
The University of Leicester is seeking a dedicated and experienced Deputy Team Manager to join our Campus Services within the Division of Estates and Campus Services. This leadership role involves ensuring the effective day-to-day delivery of security services across campus, acting as a deputy for the Team Manager when necessary. Responsibilities include overseeing Control Room operations, supporting team performance, and maintaining systems and processes that meet high standards of efficiency, customer service, and legislative compliance, such as with the Data Protection Act.
In this varied role, you will help plan and deliver security initiatives, including student engagement events like Open Days and Welcome Week. You will support the recruitment, training, and development of security staff, and maintain operational readiness by managing equipment, fault reporting, and system functionality. Join a diverse, award-winning team dedicated to safeguarding the university community, with access to excellent staff benefits and career development opportunities.
About You
You will be an experienced, organized individual with a background in security services or a related field, preferably with supervisory experience in a control room or operational setting. A full manual UK driving licence is essential, and you must hold or be willing to obtain a current SIA CCTV Operator Licence. Your ability to coach others, manage competing demands, and contribute to a high-performing team will be crucial.
Strong communication skills, the ability to respond calmly under pressure, and a proactive approach to service delivery are important. You should value teamwork, understand confidentiality, and be flexible to work across shift patterns covering 24/7 operations. If you are looking for a dynamic and rewarding role at a university committed to equality, innovation, and community impact, we would love to hear from you.
Additional Information
Informal enquiries are welcome and can be directed to Carla Ismay-Lea at ci37@leicester.ac.uk.
The University of Leicester has been changing the world and lives for 100 years. Joining us means becoming part of a community of Citizens of Change, including staff, students, and thousands of Leicester graduates worldwide.
As a diverse and forward-thinking employer, we embed equality, diversity, and inclusion into all we do. This commitment extends beyond teaching and research to supporting staff, students, and the local community through our values of Inspiring, Impactful, and Inclusive.
We are committed to staff wellbeing and environmental sustainability, both on campus and beyond. We offer a competitive salary, excellent pension scheme, generous annual leave, and opportunities for career development in a supportive environment.
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