We are pleased to offer an excellent opportunity for a Cargo Agent (Imports and Exports) to join a leading air freight ground handling operation at Heathrow Airport Cargo Terminals. This role is ideal for candidates seeking career growth within a secure, fast-paced, and rewarding aviation environment. Shift Pattern 4 on / 4 off 2 days and 2 nights 11-hour shifts (1-hour unpaid break) Training will be done on a Monday to Friday shift pattern. What We Offer Temp to perm position Career progression within a multinational organisation Free parking close to site Free PPE provided 24/7 support from our operational team 20 Days Holiday Workplace Pension Scheme Potential to learn new skills in accordance with industry regulations Key Responsibilities Organising bookings, deliveries, and collections accurately Managing allocated tasks and ensuring deadlines are met Communicating effectively with internal teams, suppliers, and customers (email, phone, face-to-face) Supporting operations with a hands-on approach where required Using everyday software (Outlook, Excel, Google Calendar) for task management Prioritising workload and maintaining efficiency during busy periods Collaborating with colleagues and sharing regular updates Delivering excellent customer service with a professional, friendly attitude Requirements Minimum 612 months cargo administration/logistics experience (imports and exports) Strong numeracy and literacy skills (ability to pass DfT Cargo Operative Training) Excellent IT / Communication and customer service skills. Right to Work in the UK will be verified at interview stage, and a full 5-year checkable history is required.