Europcar is the European car and van rental leader with a premium positioning.
Europcar is looking for a Performance Manager.
Would you like to be part of the Europcar team? We are looking for a Performance Manager at our Bristol Airport location.
What we can offer you
* Competitive Basic Salary
* Provision of a fully electric company car with on site charging (subject to availability)
* Exceptional commission scheme - uncapped bonus potential with on target earnings.
* Starting on 6 weeks holiday (including bank holidays), increasing with length of service
* Free on site car parking
* Pension and a life insurance scheme
* Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
* Discounted car hire rates across our network
* 20% discount on EE mobile phone contracts
* Discounted hotel rates through the Accor Group after 12 months service
* Cycle2Work
* Free annual eye tests
* Confidential legal and support service through BUPA
* Career progression and development
Forms part of current non contractual benefit offering
Main duties
* Lead a team of rental sales agents to deliver five star customer service.
* Work closely with the Station Manager to achieve incremental sales RPD targets.
* Maximise incremental sales through effective training, coaching and staff development.
* Manage staff performance through documented reviews and corrective actions.
* Build an effective team through the promotion of a Serviced Based Sales culture.
* Support the Company's culture of Continuous Improvement through daily communication with staff via dedicated coaching and feedback sessions.
* Ensure all administration is completed accurately according to operating procedures.
* Ensure that the station consistently achieves KPIs.
Key skills and attributes required
* A full, valid clean driving licence, with a minimum of 4 years driving experience is required
* National travel and exposure across the UK will be required, with approximately 80% travel expected
* Ability to communicate effectively with people at all levels.
* Strong customer service skills.
* A positive management style.
* Ability to motivate and gain commitment from the team through leading by example.
* Good organisation skills.
* Ability to think on your feet and work both individually and as part of a team.
* Skilled in multi-tasking.
* Ability to think about finding solutions rather than problems.
* Professional approach.
* Proven track record of driving great sales.
If you believe you have what it takes to become a successful Performance Manager within Europcar, then please apply today!
Agency applications: The Company will not accept speculative CVs or terms based on speculative applications.
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