Supervisor – The Foley, Claygate
Located in the vibrant village of Claygate, The Foley is a stylish and lively premium pub known for its warm atmosphere, quality food, and exceptional service. We’re looking for a passionate and confident Supervisor to join our management team and help lead from the front – setting the standard for our team and delivering memorable guest experiences every shift.
About the role:
As a Supervisor at The Foley, you'll support the management team in the day-to-day running of the pub, helping to lead shifts, motivate the team, and keep service smooth, slick, and full of energy. You’ll be hands-on during busy shifts, a go-to for your team, and a key player in driving standards, service, and team development forward.
What you'll be doing:
*
Leading by example and supporting the team during busy shifts
*
Running sections, managing the floor or bar, and ensuring excellent service at all times
*
Handling guest queries and complaints with professionalism and confidence
*
Training and supporting new team members
*
Opening and closing the pub, cashing up and completing relevant paperwork
*
Working closely with management on service standards, sales targets, and team motivation
*
Helping to deliver key KPIs like upselling, checkbacks, table turnover, and Reputation score growth
What we're looking for:
*
Previous experience in a supervisory or senior FOH role
*
Confident, calm and capable under pressure
*
A strong communicator and team player
*
Organised and hands-on with a keen eye for detail
*
Passionate about hospitality and delivering stand-out service
*
Flexible, reliable, and able to lead with positivity and professionalism
What we offer:
*
Competitive hourly pay (plus tips)
*
20% discount across all Young’s pubs and hotels
*
Full training and clear development pathway towards management
*
Meals on shift and a fun, supportive team culture
*
The chance to be part of a standout pub that values high standards and great people