Senior Customer Sales Advisor Jobs in Audenshaw at Stannah - Join Our Team!
Stannah have an exciting opportunity for a Senior Customer Sales Advisor to join the Sales Department based at Audenshaw Depot.
This job will involve overseeing the day-to-day management of office operations while supporting customers throughout their sales journey, responding to enquiries about stairlifts and homelifts, and helping customers choose the best solution for their needs.
As the Senior Customer Sales Advisor your salary will be £27,500 plus OTE of £35,000 you will work Monday – Friday 8:30am – 18:00 and Saturday 09:00 – 17:00. This job is a permanent contract.
This is a great opportunity for someone with supervisory experience who enjoys delivering excellent customer service, supporting a team and working towards targets in a fast-paced environment.
To be successful as the Senior Customer Sales Advisor, it is essential that you have previous experience in a supervisory or team leadership role alongside strong communication and customer service skills, as well as experience in sales or handling customer enquiries.
* Overseeing the day-to-day management of office operations
* Supporting customers throughout the sales process from enquiry to completion
* Responding to customer enquiries via telephone, webchat and live video communication
* Recording customer interactions accurately on the company system
* Building rapport with customers and helping identify the best product solution for their needs
Qualifications
* Previous supervisory experience
* Confident written and verbal communication skills
* Friendly, empathetic and positive approach to customer service
* Ability to work towards targets and achieve results
* Willingness to learn technical product knowledge and complete training
Benefits Include
* Market Aligned Salary, paid on a monthly basis
* Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
* Holiday scheme to buy extra days’ annual leave
* Pension Scheme. Matched contribution/salary sacrifice
* SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
* Life Assurance Scheme
* Long Service award scheme, with holiday benefit
* Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
* Employee Assistance Programme. A workplace initiative to support
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