ISS is seeking a Planner in Coleshill Heath to manage incoming enquiries and effectively allocate job requests to engineers. The role includes maintaining a 72-hour lookahead for timely scheduling and ensuring accurate record-keeping within CAFM systems.
Responsibilities require strong customer service skills and the ability to communicate with various stakeholders effectively. Work includes monitoring shared mailboxes and managing workflows to meet service standards.
This position operates on a rotating shift pattern during the day.
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