Technical Skills: Support the networking projects and changes by providing input from infra (VMWare, OS and desktop) perspective. · Supporting and dealing with Vendors coming for hands and feet support to the manufacturing site · Support for end point interaction with manufacturing and office networks; network switches, routers, firewalls, wireless access points, printers, battery backups, digital signage, security cameras, security intercoms, card access, time clocks, PLCs · Management of physical network infrastructure of manufacturing and office locations; MDFs, IDFs, data closets · Support multiple network environments relating to office, manufacturing, warehouse, development, test cells, security. · Projects at local sites · Help and troubleshooting with VoIP devices. · Network administration: IP addressing, routing, etc. · CGD Support: Identify and resolve user hardware/workstation problems. · Support installation/configuration/troubleshooting of Cisco IOS LAN Switches. · Coordinates and/or performs installation, troubleshooting, and repair of voice and data cabling in wiring IDF (intermediate distribution facilities) closets and computer rooms. · Network components, wiring and cabling methods, concepts, various applications and assure local building codes are adhered to. · Thorough understanding of the technical aspects of LAN/WAN hardware and software. · Provide assistance in identifying and documenting processes and procedures. · Assist Network Operations with troubleshooting network connectivity issues. · Proficient in managing multiple networking projects in various areas of the facility. · Act as a focal point for mission critical data centre networking problem resolution for Cisco Equipment, including virtual switches, VLAN, Spanning Tree. Break/fix hardware and software support, including troubleshooting at the desktop for problem determination Perform preventative maintenance on all workstations Installing software on the client systems. Proficiency in Windows Operating Systems Coordinate with third-party vendors to resolve hardware problems, as required Install and test replacement parts Knowledge and Experience in the Configuration, Setup and Support of RF Scanners Printing support – Zebra Printers, and other Label printers. Desktop and Laptop support Basic troubleshooting support of LAN devices, servers and networked printers. Basic understanding of network terminologies Solves day to day issues and performs root cause analysis of common/major problems Other Skills Ability to coordinate with external third party supplier to provide level 2 and 3 support High integrity and customer focus Problem solving/root causing skills Thanks & Regards, Pooja K | Technical Recruiter UK/EU AmpsTek Services Limited Mail ID: pooja.k@ampstek.com