Director of Operations – Trendy Restaurant Group
London
Up to £100,000 + performance bonus
We are seeking an experienced and commercially driven Restaurant Group Director to lead the strategic and operational performance of a growing multi-site restaurant group across London.
This is a senior leadership role responsible for driving operational excellence, profitability, brand standards, and team development across a portfolio of high-performing venues.
Reporting directly to the ownership/board, the Restaurant Group Director will oversee multiple sites and senior management teams, ensuring consistent delivery of exceptional guest experiences while maximising commercial performance.
Responsibilities:
Leading and mentoring General Managers across the group
Driving revenue growth, cost control, and profitability across all locations
Developing and executing group-wide operational strategies
Maintaining brand standards, service quality, and operational consistency
Overseeing new site openings and expansion opportunities
Working closely with finance, marketing, and HR teams
Building a strong leadership culture across the business
Monitoring KPIs and implementing improvements where required
Requirements:
Proven experience in a senior multi-site leadership role within hospitality
Strong commercial acumen with a track record of improving profitability
Experience managing multiple premium or high-volume restaurant sites
Exceptional leadership and team development skills
Strategic thinker with a hands-on operational approach
Experience supporting growth, new openings, or scaling hospitality businesses is highly desirable
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