Do you have 5* customer service skills with the ability to provide a friendly and secure corporate security service? A fantastic opportunity has arisen for a professional and well-presented Security Officer who will demonstrate and deliver high quality guarding and customer service to our clients, contractors, managing agents, and prospective tenants. This is a high-profile, customer-facing role primarily focused on escorting contractors, managing access to vacant properties, and facilitating property viewings across residential, retail, and commercial buildings within a prestigious London Estate. Information: Position: Security Officer - Escorting & Tenant Liaison Location: Knightsbridge, London (SW3) Pay Rate: £15.17 per hour Hours: 60 hours per week Shifts: Monday to Friday - 7:00am to 7:00pm Job Role / Requirements: SIA Door Supervisor Licence required Minimum 2 years security experience (corporate, estate or high-end residential preferred) Must have excellent command of the English language (well-spoken and articulate) Excellent communication both written & verbal Excellent levels of customer service at all times Physically fit - role requires extensive walking, stair access and prolonged standing Experience escorting contractors and supervising access control systems preferred Confident facilitating viewings for prospective tenants and agents Strong incident report writing skills and attention to detail Flexible in the approach to daily duties and operational requirements First Aid qualification & a CCTV SIA Licence is a bonus About You Able to demonstrate and deliver high quality guarding and customer service Professional, polished and confident in manner Reliable, Responsible and Punctual Able to work in a team as well as independently Calm under pressure and confident in dealing with situations professionally Physically fit to complete patrols internally and externally Confident in writing incident and shift reports Pro-active and able to use initiative Smart appearance befitting a prestigious London Estate Confident you are able to undertake 100% of all specific duties Able to provide all documentation and vetting information requested Key Responsibilities Escorting contractors and engineers across the Estate Supervising and facilitating access to vacant residential and commercial units Managing property viewings for potential tenants and stakeholders Maintaining strict key control procedures Ensuring compliance with Estate security and health & safety protocols Conducting internal and external patrols Responding to incidents, alarms and emergencies Completing accurate incident reports and daily documentation Representing the Estate professionally at all times Benefits: Health care plan (HSF) Perk Box (HSF) - discounts & offers from cinema tickets to days out Cycle to work scheme Tailored Site Uniform First class training allowing you to develop your skills A view for career development Long service & Employee Recognition awards And much more A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities. CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do. They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service. CIS Security is a multi-award-winning company, recently being awarded World’s Happiest Workplace in 2025. At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decisions are based on qualifications, quality, and business needs. Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.