IT Fleet Automotive has a dynamic approach to business so we can ensure our clients are our main priority. We offer an exceptional client experience, with staff that are committed to delivering an excellent customer service, a support network to ensure our staff receives the continual support and training required to give a consistent high level of customer service.
We are looking for a driver trainer to join our existing training team. The role will mostly be based at our head office in Raydon (CO7 6QD), with off-site traveling required where necessary. The successful candidate will be responsible for training and supporting new driver/inspectors up to IT Fleet Automotive standards, ensuring a consistent, high-quality customer service experience. The IT Fleet trainer delivers a two-day onboarding program (Day 1 online, Day 2 in-person). You will also be responsible for driving and maintaining standards within the Inspections/ driving team and providing ongoing development, assisting with audits, retraining and helping improve existing processes.
Other duties include conducting driver assessments and retraining, addressing customer complaints related to vehicle appraisals, and supporting operational processes such as equipment management and driver retention initiatives. The position works closely with the Transport Manager and other departments to maintain performance standards and foster strong relationships within the team.
We are seeking a motivated individual with a training background, preferably with experience or knowledge of the vehicle transport industry.