Overview
Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.
About the role
The Information Support Officer is the Council’s central point of contact for requests made under information access legislation, including the Freedom of Information Act, Data Protection Act, Environmental Information Regulations, and Public Sector Information (PSI) regulations.
You’ll play a key role in helping the Council meet its legal responsibilities around information handling, while also supporting good information, records, and knowledge management practices across the organisation.
You’ll be part of a team acting as the Council’s main point contact for Freedom of Information, Data Protection, Environmental Information and related requests, making sure responses are accurate and sent within legal timescales.
You’ll provide advice and guidance to officers, Councillors and members of the public on information access and data protection matters. You will work with colleagues across the Council to help design and implement effective information and records management arrangements. You will maintain and improve guidance on the intranet and internet relating to data protection and information access, including liaising with the Information Commissioner’s Office when required.
You’ll assist with rolling out the Council’s Information Management Strategy, deliver training and awareness sessions for staff and Councillors, working with Organisational Development colleagues and prepare reports, statistics and management information on FOI, Data Protection and related areas.
This role will require you to always handle sensitive and confidential information appropriately.
Additional Information
The Councils offer a range of staff benefits:
* pension
* generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
* flexible working, where appropriate
* Employee Assistance Programme
* access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more
Closing date for receipt of completed applications
20 February 2026 (Midnight)
What next?
Need further information? please contact Andrew Gallagher (recruiting manager) on 07718 195483 or via email andy.gallagher@bromsgroveandredditch.gov.uk or email recruitment@bromsgroveandredditch.gov.uk
Attached documents
Information Support Officer JDPS.DOC
If this role interests you please use the 'Apply Now' button.
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