Service Manager - Waltham Cross - Full Time On-Site
Make a meaningful impact supporting survivors of domestic violence
About the Role:
We are seeking a passionate and experienced Service Manager to lead and develop our domestic violence support service in Waltham Cross. You will play a crucial role in managing day-to-day operations, ensuring high-quality service delivery, and supporting a dedicated team working directly with vulnerable individuals affected by domestic abuse.
Key Responsibilities:
Lead, motivate, and supervise frontline staff and volunteers to deliver compassionate, person-centered support.
Oversee the effective delivery of domestic violence services, ensuring compliance with safeguarding and legal frameworks.
Manage service budgets, resources, and reporting to meet organisational and funder requirements.
Develop and maintain strong partnerships with local agencies, stakeholders, and multi-agency networks.
Monitor service outcomes and quality assurance, using data to drive continuous improvement.
Manage risk assessments and ensure all safeguarding protocols are rigorously followed.
Support staff development through training, supervision, and performance management.
Essential Requirements:
Proven leadership and management experience in the domestic violence or related social care sector.
Strong knowledge of safeguarding, risk management, and the legal landscape affecting domestic abuse services.
Excellent organisational, communication, and interpersonal skills.
Ability to manage multiple priorities in a fast-paced environment.
Commitment to confidentiality, equality, and diversity principles.
DBS clearance (or willingness to obtain).
Why Join Us?
At Caritas Futures, we are dedicated to supporting vulnerable individuals and their families. As a leading recruitment agency in the charity and not-for-profit sectors, we offer:
Dedicated recruitment and wellbeing support throughout your placement.
Access to exclusive benefits including counselling, mindfulness resources, and fitness programs.
A chance to lead a vital service and make a real difference in your community.
Ready to make an impact?
Send your updated CV today for immediate consideration and help us change lives for the better.
Caritas Recruitment is acting as an Employment Business in relation to this vacancy