Are you a detail-oriented, proactive and looking to take the next step in your career? We're seeking a dedicated HR Assistant to join our team, playing a crucial role in the heart of our human resources operations. This is an excellent opportunity for someone who thrives on a diverse range of responsibilities, from managing the entire employee lifecycle to providing key support on employee relations. In this position, you'll be the go-to person for staff and managers on a variety of HR matters, ensuring our processes run smoothly and efficiently. You'll be responsible for accurate record-keeping, handling payroll information, and providing administrative support across recruitment, inductions, and policy administration. We're looking for a team player who can build strong relationships and maintain a high level of accuracy and confidentiality. If you're passionate about supporting a positive work environment and contributing to the success of our teams in both Swansea and Basingstoke, we encourage you to apply. Key responsibilities include : Undertake accurate processing of all transactional HR Lifecycle administration including starters, leavers and contract changes. Ensure changes are recorded on the HR system for payroll and that the appropriate contractual paperwork is issued in an accurate timely manner. Respond to emails to the MDL HR inbox and requests for information. Assist in the administration of HR Policies and procedures including taking notes at meetings, compiling file notes and running relevant reports from the HR Information System (HRIS). Day to day administrative duties including updating the HRIS. Maintain the electronic personnel filing system and produce reports. Point of contact for staff and managers on use of HRIS to ensure that HR records are effectively maintained in order to monitor sickness levels, staffing levels etc. Support managers with inductions ensuring a thorough and consistent procedure is carried out for all new employees. In partnership with the HR Manager, provide support to managers for Swansea sickness absence cases for both short and long term absence. Support the HR Manager to provide professional advice to managers on a range of aspects of employee relations including, performance, maternity/paternity/adoption leave/ shared parental leave and flexible working. Manage and provide accurate payroll information, ensure that payroll deadlines are strictly adhered to. Work closely and build relationships with the Line Managers in order to influence the adoption of best practice management techniques and adherence to HR policies and procedures In conjunction with the HR Manager, support managers in the recruitment process from analysing job requirements and preparing/amending job descriptions/ adverts to advertising and shortlisting candidates for roles. Qualifications: Desirable - CIPD qualified / part qualified (Level 3 or above) Grade 4 or A-C GCSE or equivalent in Maths and English Skills/knowledge: An understanding and knowledge of HR policies and procedures An understanding of current and forthcoming employment law issues Excellent communication skills, written and verbal, able to build relationships with staff at all levels A flexible and assertive approach; tenacious Highly organised and self motivated with a can-do attitude Discreet manner, able to deal with confidential and sensitive information Ideally a good sound knowledge of Google Suite and Microsoft Office Applications Able to work effectively in a pressurised environment, demonstrate good time management skills and the ability to adhere to Company and Statutory deadlines Experience: Demonstrable previous experience within an HR Assistant role Demonstrable experience within a customer service environment desirable Location: MDL Swansea