Installation Performance and MI Manager Location: Head Office, Redditch Salary: £40,000 per annum Reporting to: Operations Director About the Role We are looking for an experienced and highly organised Installation Performance and MI Manager to join our client’s team at their Redditch Head Office. This is a key operational role, providing performance insight, compliance oversight and administrative support to ensure the installation function runs efficiently and to a high standard. The successful candidate will play a vital role in supporting Project Managers (PMs) and contractors through data analysis, reporting, compliance monitoring and systems support, while helping to maintain excellent customer service, quality and health & safety standards across the installation journey. Key Responsibilities Performance Monitoring & Analysis * Collect, analyse and report on Project Manager performance metrics, including remedials, surveys and PM activity * Track and evaluate fitter performance, identifying trends and areas of concern * Produce actionable, data-driven insights to improve operational efficiency and quality Recruitment & Compliance * Ensure Project Managers follow the established recruitment process for new contractors * Monitor ongoing contractor compliance (e.g. insurance, certifications) and take proactive action to prevent non-compliance Administrative & Event Support * Pre...