Operations Manager Private Residential Property
Stourbridge | Full Time | Permanent
Talbots Law is looking for a proactive, organised, and people-focused Operations Manager to join our Private Residential Property team.
As Operations Manager, you’ll be the engine behind the scenes—keeping everything running smoothly so our lawyers can focus on delivering outstanding service. You’ll manage the non-legal day-to-day operations, support senior leaders, and champion innovation in how we work.
You’ll be the go-to person for finance, compliance, HR, and marketing matters, ensuring our department stays efficient, compliant, and future-focused.
An employee-owned, full-service law firm built on a rich heritage dating back to 1828. Today we operate across 18 offices in the West Midlands, Staffordshire, Shropshire and Worcestershire, delivering expert legal services to individuals, families and businesses.
We deliver legal services in conveyancing, wills & probate, and family law through to commercial law, employment, litigation and more. At Talbots, our employees belong to an inclusive and supportive community where everyone has a voice. Competitive salaries with annual review.
~ Annual tax-free* profit-share.
~25 days holiday + birthday + ex-gratia day + UK Bank Holidays + long service awards.
~ Company salary-sacrifice pension scheme (4% from Talbots: 4% from employees).
~ Group Life Insurance (3 x annual salary).
~ Enhanced Company Sick Pay.
~ Medicash Health Cash Plan.
~ Financial Health & Wellbeing Provision.
~ Bank of Talbots (Annual employee credit for legal fees).
~ Salary Sacrifice schemes.
Supporting the Head of Department and Regional Heads with diary management and admin excellence
Partnering with Finance to build budgets, track forecasts, and monitor billing performance
Acting as the first point of contact for HR, training, marketing, and compliance issues
Driving recruitment, onboarding, and employee wellbeing initiatives
Ensuring compliance with SRA, Lexcel, Law Society Quality Scheme standards, SARs, and accounting requirements
Experience in a legal environment with strong knowledge of law firm operations
Confidence with MS Office and case management systems
A UK driving licence and access to transport (occasional travel required)