Job Title
Consignment Specialist
Location
Camberley
Salary
£35,000 - £37,000 depending on experience
Key Responsibilities
* Oversee consignment stock activities, including inventory monitoring, replenishment, contract administration, expiry management, and returns processing.
* Manage the end-to-end order-to-cash process, including order entry, delivery coordination, invoicing, and customer data maintenance.
* Act as the main point of contact for customers regarding order status, stock availability, delivery issues, and account queries.
* Build strong relationships with customers and internal stakeholders to ensure high service levels.
* Investigate and resolve complaints, returns, and order‑related discrepancies.
* Identify opportunities to improve processes, efficiency, and customer experience.
* Maintain accurate records, documentation, and contract information.
* Support continuous improvement initiatives and cross‑functional projects.
Requirements
* Previous experience in consignment management, customer service, order management, supply chain, or logistics.
* Strong administrative and organisational skills with excellent attention to detail.
* Experience using ERP systems.
* Proficiency in Microsoft Office applications.
* Customer-focused with strong problem‑solving and communication skills.
* Ability to manage multiple priorities in a fast‑paced environment.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
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