Unleash Your Potential as a Study Support Location: Letchworth (Hybrid, 4 days minimum in office) Are you a highly organized, driven problem-solver ready to jump into the fast-paced world of clinical trial patient recruitment ? This isn't just an admin job; it's your launchpad to a rewarding career, putting you right at the heart of our mission to connect patients with life-changing clinical studies. Join our dynamic Materials Team and be a crucial force behind our global projects. We're looking for someone who loves wearing multiple hats —a master organizer who can balance client engagement, project execution, and cross-functional teamwork. If you thrive on variety and want to make a real, tangible difference, your mission starts here! Your Mission: Driving Impact and Execution As a Study Support, you'll be the engine that keeps complex global projects moving forward. You'll partner directly with Account Managers to ensure every piece of patient recruitment material—from concept to delivery—is flawless, on time, and making an impact. What You'll Be Doing: Client & Vendor Liaison: Become a trusted point of contact. You'll participate in key communications, managing print and translation vendors, and keeping a sharp eye on performance to ensure we're delivering best-in-class materials. Project Execution & Quality Control: Take ownership of the process! You'll master the life cycle of recruitment materials: Overseeing the translation workflow, including meticulous filing, tracking, and completing crucial quality checks ( QC ) to ensure global accuracy. Orchestrating the entire printing and global shipping process, acting as the logistics expert for our materials. Preparing and managing essential project reports, ensuring every deliverable is timely and accurate. Budget & Financial Stewardship: Get hands-on with budget control by obtaining quotes, reviewing service agreements, and approving vendor invoices—you’ll be a key player in the financial health of your projects. Process Powerhouse: Contribute to the continuous improvement of our processes, from study start-up to final archiving, ensuring seamless operation across the team. Requirements Ready to Join the Innovative Trials Team? We're not just executing trials; we're redefining patient recruitment and retention. At Innovative Trials, you’ll find a vibrant culture where excellence is the standard, and having fun while solving big problems is encouraged. If you're looking for an energetic environment where your drive and organizational skills translate directly into career growth, this is your opportunity. Who You Are: The Essentials: Exceptional Organization & Communication: You're a natural organizer with superb written and verbal communication skills. Agile Multitasker: You can confidently juggle a variety of concurrent projects and stakeholders without dropping the ball. Driven to Learn: You hold a degree-level education or have at least 1 year of experience in a clinical research or similarly rigorous professional environment. Bonus Points (but not deal breakers!): Familiarity with Google Workspace tools. If you’re ready to channel your organizational prowess into a career that genuinely helps advance medical breakthroughs, we want to hear from you!