Salary: £55,000 per annum, plus company benefits
Location: Leeds, LS10 1AB or London, E14 5JJ
Contract: Full Time, Permanent
Shifts: 37.5 hours per week, Monday – Friday, 9am until 5:30pm (flexibility required) with 1 hour unpaid break
Williams Lea seeks a Creative Lead to join our team!
Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.
Purpose of role
The Creative Team Lead will be a dynamic, hands‑on integrated designer based in the Leeds Onshore Delivery Centre, supporting a leading global law firm in London. Reporting to the Global Creative Director, you will work closely with clients and the wider global delivery team, playing a key role in implementing the firm’s recent rebrand, developing templates, and managing the rollout of consistent, high‑quality branded materials.
You will be responsible for delivering innovative design across both print and digital channels, contributing to strategic campaigns and ensuring a cohesive visual identity across all outputs. A strong focus on editorial design is essential, with advanced skills in typography, layout, and information hierarchy, particularly across brochures and reporting. You will apply typographic systems with precision, maintaining consistency while understanding when to push creative boundaries.
The role requires a proactive, detail‑oriented individual with strong organisational and communication skills. You will interpret client briefs, translating them into effective, on‑brand creative solutions in a fast‑paced environment. As a hands‑on lead, you will actively contribute to design delivery while also representing the team, upholding quality standards, and overseeing the day‑to‑day management of the offsite team.
Key responsibilities
* Provide integrated creative solutions and campaigns that bring to life the content and brand design.
* Liaise with the client in a professional and helpful manner, proactively managing their expectations.
* Support the business to manage and deliver client work on time with accuracy.
* Interpret and challenge the brief requirements, offering the best solution for clients.
* Escalate or resolve client issues, regularly communicating updates to the Global Creative Director.
* Deliver the best branded solutions to the Client and market.
* Proactively provide clients with outstanding printed and digital marketing collateral, in compliance with brand guidelines.
* Think creatively to produce new ideas and concepts while working with the Global Creative Director.
* Produce templates and ensure consistency of design across the brand rollout and across digital and print.
* Work with design principles of animation and moving image.
* Use workflow software and adapt to existing procedures within the team.
* Provide technical input and advice on print and digital projects as required.
* Produce final files for print and write print specs.
* Ensure that projects are delivered on time and within budget.
* Create infographics.
* Perform quality checking and ensure accuracy.
* Lead and develop the team through 1‑2‑1s, team meetings, development and performance reviews.
* Develop and up‑skill the team to focus on digital solutions.
* Ensure the workload and team are staffed correctly, including managing absence and holidays.
Personal attributes
* Extremely organised and dedicated individual with strong communication skills, and advanced knowledge of Adobe Creative Suite (print, digital/moving image design) and Microsoft Office Suite.
* Strive to achieve client satisfaction in all tasks, support and develop within the Studio, and foster a culture of shared growth.
Essential core skills required
* Formal design training with a relevant qualification in graphic design or equivalent industry experience.
* Develop compelling concepts and offer innovative design solutions within corporate design guidelines.
* Strong editorial design experience, including long‑form documents and reporting layouts.
* Advanced expertise in typography, layout systems, composition and information hierarchy.
* Proven experience writing brand guidelines to ensure consistency across print and digital.
* Experience in rolling out brand to support large‑scale brand adoption.
* Confidence to present and explain ideas to clients and colleagues.
* Ability to balance work on several projects simultaneously.
* Understand and anticipate clients’ needs and expectations.
* Innovative with problem‑solving initiatives.
* Exceptional accuracy and attention to detail.
* Advanced skills in Adobe Creative Suite – Illustrator, Photoshop, InDesign, Premier Pro, After Effects, Dreamweaver.
* Experience in storyboarding animation and motion.
* Preferred: animation and motion graphics skills (not essential).
* Preferred: Video editing using Adobe suite (not essential).
* Knowledge of SharePoint.
* Working knowledge of MS Office.
Rewards and Benefits
* 25 days holiday, plus bank holidays (pro‑rata for part‑time roles).
* Salary sacrifice schemes and retail vouchers, including the TechScheme for gadgets such as Smart TVs, laptops and computers or household appliances.
* Life Assurance.
* Private Medical Insurance.
* Health Assessments.
* Discounted gym memberships.
* Referral Scheme.
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation, each of these being a “protected characteristic” in discrimination law. It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview, please contact us at careersatWL@williamslea.com (we do not accept applications to this email address).
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