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MSc Human Resource Management Graduate and BA Honours in Business Management. Associate CIPD.
This role offers on- target earnings (OTE) of up to £60,000.
At Pointer, we don’t just offer jobs—we build careers. With over 50 years of excellence in electronic fire & security, our 200-strong team across the UK delivers exceptional service to top blue-chip companies while driving £24 million annual revenue. We're value-driven, people-first, and Gold Investors in People accredited- on our journey to Platinum.
We're Looking for a skilled Service Engineer responsible for inspecting, maintaining, and installing a wide range of security systems, including intruder alarms, fire alarms, CCTV, and access control systems. This is an exciting opportunity to work in a fast-paced, dynamic environment with the chance to make a real impact on system reliability and customer satisfaction.
We are also looking for Service Engineers in Scotland and Newcastle.
What you'll do:
* Inspect, maintain, and install intruder alarms, fire alarms, CCTV, and access control systems to ensure optimal performance and security.
* Manage your own workload efficiently, prioritising tasks to meet service and installation deadlines.
* Diagnose faults, repair issues, and replace components as necessary to ensure systems operate reliably and efficiently.
* Provide exceptional customer service, offering expert advice and support while maintaining a professional, approachable demeanour.
* Actively participate in the standby and call-out rota, responding quickly and effectively to urgent service requests.
What we're looking for:
* At least 5 years of experience in the security or electrical industry, with a strong focus on the installation, maintenance, and servicing of access control, CCTV, and fire alarm systems.
* Proven experience in a service environment, particularly in security systems.
* Relevant qualification or equivalent experience in the electrical or security industry.
* Experience with IDS – Galaxy, IP CCTV, and other security technologies is highly preferred.
* Excellent problem-solving skills and the ability to work independently.
* Exceptional communication and interpersonal skills.
Why Pointer?
* Competitive salary with an annual review
* Career Progression, mentoring, and training
* Pension & employee referral scheme
* Life assurance, private GP access, flu jab
* Employee discounts & company car (eligible roles)
Join a team where your expertise, drive, and passion for growth are valued. At Pointer, you'll not just deliver results- You'll make a real impact.
Pointer is an equal opportunity employer and values diversity. We welcome applicants from all backgrounds.
Seniority level
Associate
Employment type
Full-time
Job function
Security and Investigations
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Liverpool, England, United Kingdom
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