Title: Academic Resources and Outreach Coordinator
Agency: ACADEMIC AFFAIRS
Location: Norfolk, VA
FLSA: Exempt
Hiring Range:
Full Time or Part Time:
Job Description:
The Academic Resources Coordinator supports student engagement, retention, and academic success by delivering targeted outreach, facilitating cohort‑based and individual programming, and providing direct student support through group and one‑on‑one meetings. The coordinator represents the unit at key campus events—including Orientation, Open Houses, and registration and transfer programs—and provides essential administrative and logistical support for Academic Advising and Academic Success operations. Minimum Qualifications:
Master’s degree required, preferably in Counseling, Public Administration, or Higher Education.
1. Demonstrated ability to plan, implement, and evaluate programs and projects that support student retention and academic success. Strong interpersonal skills, including public speaking, and effective written communication skills.
2. Demonstrated ability to develop and nurture strategic partnerships with key stakeholders in a complex working environment.
3. Working knowledge of counseling principles and student development theory.
4. General working knowledge of academic terminology, degree requirements, and institutional policies.
5. Proven organizational skills with the ability to manage multiple priorities, adapt to changing demands, and apply effective problem‑solving techniques.
6. Some experience in counseling, advising, or mentoring students in academic difficulty.
7. Some training in the use of student information systems and social media/marketing/communications.
Additional Considerations:
8. Training in academic advising practices or student success initiatives, and experience working at an institution of higher education are preferred.