Benefits
* Health and Wellbeing Plans
* 23 days paid holiday
* Discounts and Cashbacks
* Paid Volunteering days
* Employee Assistance Program
* Refer a Friend Scheme
* Cycle to Work Scheme
Read all the information about this opportunity carefully, then use the application button below to submit your CV and application.
Role
Carlisle Support Services is looking for an enthusiastic, reliable Area Supervisor to join a strong team of well‑trained, experienced, and passionate staff who strive to uphold company values and deliver exceptional services to our customers. Use the training provided to follow HSQE and rail critical safety.
Rostering and Staff Allocation
* Manage staff performance using company policies and procedures.
* Ensure all staff have the relevant training as per their job as a station cleaning operative.
* All members of station cleaning team to be trained – Washroom cleaning, litter picking, waste removal, guano removal, sweeping and mopping, low and high damp dusting, vacuuming, consumable replenishment, glazing, scrubber dryers, rotary machines.
* Keep matrix up to date and act on training requirements.
* Work with Carlisle Support Services central/Assistant Contract Manager to advertise and employ any vacancies within your team.
* Use auditing tool provided to complete comprehensive station audits.
* Outline failures and rectify faults within the designated KPI.
* Report on audits at the end of each rail period to line manager.
* Monitor station cleaning to prevent client requests.
* Ensure compliance is met with all daily checks. Daily checks consist of but are not exclusive to SQR, unmanned building, water, bike maintenance, drinking water and rural cleans.
Maintenance Of Fleet and Equipment
* Work in partnership with the client to ensure desired outcomes are reached.
* Put preventive measures with support of line manager to show a proactive approach to the management of complaints.
Ideal Candidate
* Good level of communication
* Ability to work and lead a team
* Ability to be proactive and efficient in approach
* PTS (Personal Track Safety)
* Full UK Driving License would be desirable
* Ability to solve problems and deal with ad hoc challenges
* Ability to work from your own initiative
* Location’s covering Norwich and various stations on this line
* Core hours are Monday to Friday but flexibility will be required for evenings and weekends
* Successful candidates will be required to provide original documentation for detailed screening and vetting processes.
This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.
About Us
Join a growing market‑leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employs over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.
Equality, Diversity, and Inclusion
At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
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