This is an exciting opportunity to join the Single Point of Access Team for Hampshire CAMHS. The team manages referrals into the service and provides supporting advice and consultation. We are seeking an organised and proactive team administrator coordinator to provide comprehensive secretarial and administrative support to clinical staff, including the team manager.
Role Overview
In this role you will oversee the smooth day‑to‑day running of the office, ensuring effective workflow and maintaining appropriate administrative cover during periods of sickness and annual leave. You will act as the central administrative contact point for the team and take responsibility for managing staff absence records and associated employee information. The postholder will supervise a team of administrative staff, allocating work, monitoring performance, and supporting the delivery of a high‑quality, client‑focused service.
Key Responsibilities
* Manage diaries, correspondence, phone calls, meeting preparation, and minute taking.
* Handle recruitment administration and maintain staff absence and personnel records.
* Update Trust systems and databases, manage waiting lists, and ensure accurate data submissions and activity reports.
* Support service users, carers and relatives with sensitivity and professionalism.
* Oversee office operations, including stationery, equipment, building‑related protocols, petty cash, ordering systems (Oracle/Business Supplies Group) and financial procedures.
* Manage administrative aspects of staff recruitment, induction, sickness monitoring, mandatory training compliance, supervision and appraisals.
* Work autonomously, prioritise competing demands, maintain confidentiality, respond promptly to frequent interruptions, and ensure administrative functions run smoothly.
Qualifications & Skills
* Strong organisational skills and attention to detail.
* Ability to mentor colleagues and manage a team.
* Capacity to work across multiple Trust sites when required.
* Proactive, efficient and able to work under pressure with frequent interruptions.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence.
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