Job Description
About us:
Conquest Wildman is a fast-growing provider of Modern Workplace and IT managed solutions to UK businesses. We provide a full suite of solutions comprising of on-premises, hybrid and cloud hosting, Microsoft 365 & Azure migration services, cyber security, networking, telephony, and compliance services to name a few.
You will be joining a business which is currently going through a significant growth phase and will become part of a team who truly care for their customers.
Focus of the role:
Conquest Wildman have an opportunity for experienced and motivated 2nd Line Support Engineer. This role will provide email, telephone, and onsite based technical support to our vast client base, resolving a wide range of technical customer issues and escalating support requests where necessary to ensure that queries are resolved in line with agreed SLAs.
This is a customer facing role, so your approach towards tackling something you have not encountered before, needs to be extremely positive and demonstrate a can-do attitude.
Why Conquest?
1. The opportunity to shape your own future
2. Ability to progress within a fast-growing MSP
3. Competitive salary (£30K)
4. 22 days holiday + Bank Holidays
5. Phone & Home Internet Contribution
6. Hyb...