Job Description
Administrator - Centre Inspection Services
Team: Permanent, Guildford
Salary: £24,000 - £26,000
Work Arrangement: Hybrid working
We're AQA - the people behind the scenes making sure exams run smoothly across the UK. We need someone to help keep the wheels turning in our Centre Inspection Services team.
If you like your administration with a side of purpose, people, and precision - keep reading.
Responsibilities:
1. Keeping inspectors on track and on time (scheduling, coordinating, and generally being the calm in the storm).
2. Handling queries from schools, inspectors, and colleagues via phone and email.
3. Ensuring reports, documents, and data are accurate and delivered when needed.
4. Being part of a team with meaningful admin tasks, not just busywork.
Benefits:
* Company benefits including a fantastic pension (up to 11.5% employer contributions).
* 35-hour workweek, 25 days annual leave, additional office closure in December, and bank holidays.
* Opportunities to join network groups (LGBTQ+, neurodiversity, empowering women, wellbeing, minority groups, and more).
* Extensive online learning platform, volunteering days, free parking, good transport links, and more.
AQA is an equal opportunity employer committed to fostering an inclusive and diverse workplace where everyone—regardless of ethnicity, background, sexual orientation, or expression—is valued, respected, and supported to thrive.
Ideal Candidate:
* Excellent at organising.
* Confident on the phone and able to write clear, professional emails.
* Experienced in managing multiple tasks and meeting deadlines.
* Proactive, but knows when to ask for help.
* Enjoys teamwork, problem-solving, and considering the whole system rather than quick fixes.
* Adaptable to changing regulations and stakeholder needs.
* Comfortable working at pace with accuracy.
Bonus points if you've worked with electronic systems, handled tricky queries, or supported external stakeholder engagement.
To apply, upload your most recent CV along with a cover letter explaining how your skills match our needs.
Applications close at 23:59 on Sunday, 7 September. In-person interviews will be held in Guildford during the week starting 15 September, with a view to starting as soon as possible.
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