Accor Bridgwater, England, United Kingdom
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Accor Bridgwater, England, United Kingdom
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Company Description
The Mercure Bridgwater Hotel is located in the heart of Bridgwater town center, offering 119 four-star bedrooms, complemented by a Marco Pierre White Steakhouse Bar and Grill. Part of Accor Hotels, Mercure Bridgwater provides contemporary accommodation, excellent facilities, and is committed to delivering exceptional guest experiences 24/7.
Job Description
Take the lead as Night Manager at Mercure Bridgwater. We are seeking a confident, responsible, and service-driven Night Manager to oversee hotel operations during overnight hours, ensuring guest safety, comfort, and satisfaction from 10 pm to 6:30 am.
Key Responsibilities
* Oversee nightly hotel operations, ensuring procedures are followed
* Welcome late arrivals and handle night check-ins and check-outs
* Conduct security checks of the building and public areas for safety
* Handle guest requests, inquiries, and emergencies professionally
* Prepare and reconcile daily reports, balance accounts, and complete end-of-day procedures
* Coordinate with the reception team for a smooth handover to the morning shift
About You
* Experience in a similar night or front desk role within hospitality preferred
* Strong problem-solving skills and ability to remain calm under pressure
* Excellent communication and customer service skills
* Highly organized with attention to detail and good numeracy skills
* Ability to work independently and make confident decisions overnight
* IT literacy; knowledge of hotel PMS systems is an advantage (training provided)
Successful candidates will undergo a basic DBS check (paid for by us), which is required for successful probation.
Additional Information
* Salary: £26,582 per year (40-hour permanent contract)
* Up to 4 free nights at Accor Hotels annually
* Discounted rooms across all Accor Hotels worldwide
* Discounted rates at all Legacy Hotels
* 15% off your final bill in every Accor restaurant or bar
* 35% discount at MPW Restaurants
* Access to employee discounts on major brands including supermarkets, fashion, entertainment, and travel
Seniority Level
* Entry level
Employment Type
* Full-time
Job Function
* Management and Manufacturing
Industries
* Hospitality
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