Business Applications Manager | Hospitality & Retail Systems
We’re hiring a Business Applications Manager to take ownership of the technology that underpins a fast-moving, multi-site hospitality and retail business. This role is all about making systems work better for people and bridging IT, business teams, and external partners to deliver reliable, secure, and well-supported applications.
As the Business Applications Manager, you’ll play a key role in projects, system improvements, and new site rollouts, while acting as the technical escalation point when complex challenges arise.
What you’ll be doing
* Owning the technical performance and day-to-day health of business applications
* Acting as the IT representative on projects and new site launches
* Working closely with third-party suppliers (such as Oracle) to manage issues, changes, and SLAs
* Partnering with business teams to turn requirements into practical technical solutions
* Coordinating upgrades, releases, and system improvements
* Ensuring applications meet security and compliance standards
What we’re looking for:
* Experience supporting or managing business applications in hospitality, retail, or multi-site environments
* Enjoy solving technical problems and coordinating across teams and suppliers
* Comfortable working with both technical and non-technical stakeholders
* Organised, pragmatic, and focused on delivery and outcomes
* Care about building strong partnerships and improving how systems support people
Why join?
* A Business Applications Manager role with real ownership and influence
* You will be joining a company that is on a huge transformation journey right now, this will be a fantastic opportunity to be at the forefront of the change
* A collaborative, purpose-led environment that values inclusion, curiosity, and continuous improvement
We’re committed to building an inclusive workplace and encourage applications from people of all backgrounds, identities, and lived experiences.