Join to apply for the Account Director - Remote Working role at Royal Mail
Job reference 332953
Account Director - Remote Working
Competitive salary plus £5,500 car allowance (or £5,000 paid monthly as £416.67), Family healthcare, annual bonus potential, 25 days annual leave plus bank holidays rising with service, and a company pension scheme with highly competitive contribution rates.
Permanent, Full time
London, Farringdon / Expectation to be in London twice per month
About The Role
* Own and grow a portfolio of major customers, accountable for revenue targets of around £50m+.
* Develop and execute strategic account plans to maximise share of wallet and customer satisfaction.
* Act as the voice of the customer within Royal Mail, ensuring their needs are met and exceeded.
* Lead initiatives to mitigate competitive threats and deploy new products and solutions.
* Provide accurate forecasting and collaborate with internal teams to deliver seamless customer experiences.
About You
* A strategic business developer with strong commercial acumen and a proven track record in sales.
* Exceptional influencing and negotiation skills, with experience engaging at board or executive level.
* Skilled in strategic planning, project management, and driving change programmes.
* Highly detail-oriented professional with a customer-first mindset and proven experience managing complex, high-value accounts.
* Minimum 3 years’ sales experience, ideally with knowledge of Royal Mail products and services.
* Degree in business, sales, marketing, or related field (ISP qualifications desirable).
Extra Benefits
* Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
* Discounts and offers - over 800 offers to help you save on groceries, days out, holidays and household bills*.
* Supportive and generous company sick pay.
* Your wellbeing - 24/7 access to services and tools to help you get the most out of life (physical, mental, financial, social support and advice). It’s free, for everyone.
* Available only to permanent employees.
Next Steps
The next stage of the selection process will be a face to face or virtual interview consisting of competency based and role specific questions.
Trust is the foundation of Royal Mail / Parcelforce / RM Property and Facilities Solutions. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance.
We are committed to inclusion and welcoming applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require adjustments to support you during the hiring process, please discuss these with your recruiter.
For more information on Royal Mail Group and our values please visit https://www.internationaldistributionsservices.com/en/about-us/.
Closing Date: 18th December 2025. This advert may close early if the appropriate number of applications has been reached.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
Industry
* Freight and Package Transportation
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