Workday Engagement Manager – Kainos
Join Kainos and Shape the Future. At Kainos, we’re problem solvers, innovators, and collaborators – driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting‑edge Workday solutions, or pushing the boundaries of technology, we do it together.
We believe in a people‑first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.
Ready to make your mark? Join us and be part of something bigger.
Main Purpose of the Role & Responsibilities
As a Workday Engagement Manager, you’ll fully manage the successful implementation of Workday solutions for customers, working closely with customer business teams and internal delivery teams to drive the scope, definition and delivery of solutions that are fit for purpose and commercially viable. You’ll take accountability for the complete delivery lifecycle alongside the sales and capability Solution Architects.
You’ll manage all aspects of your projects, which will typically be either one large, complex project or multiple smaller projects. This will include project planning, resourcing, milestone tracking, commercial management and customer satisfaction.
Your Key Responsibilities
* Commercially manage the implementation of global Workday programmes from pre‑sales through implementation to hand over to AMS (Application Management Services).
* Act as the key client interface between functional and technical teams and the client.
* Pragmatically offer domain experience (HCM, Fins, Payroll or where relevant to a Workday Capability) to provide functional insight and thought‑leadership.
* Manage all aspects of project delivery including project planning, resourcing, milestone tracking, commercial management and customer satisfaction.
* Lead and support blended teams of colleagues, client and partner resources to share knowledge and develop an integrated delivery ethic.
* Agree objectives, outputs, milestones, timescale with client, together with associated contract and commercial terms.
* Identify requirements, business processes, application configurations, testing plans and other artefacts to be documented to ensure shared understanding and facilitate knowledge transfer.
* Create well‑structured & accurate deliverables and present to client steering level groups to secure proposed recommendations and agreement.
* Identify and action appropriately opportunities to win business, including negotiating and closing at a senior client level.
Minimum (essential) Requirements
* Experience in implementing back‑office systems with direct experience in the successful delivery of Workday solutions within a consulting environment / IT services environment.
* Full lifecycle project management experience, from initial opportunity through to requirement development / definition, functional solution design, implementation, data‑migration, system testing, user acceptance testing, go‑live and service management.
* Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations. You will be able to intervene effectively and resolve customer escalations appropriately.
* Commercial experience of managing and supporting geographically distributed and blended teams of colleagues, client and partner resources to share knowledge and develop an integrated delivery ethic.
* Excellent commercial management, influencing and negotiation skills.
* Excellent communicator, able to communicate with customers and colleagues with impact and credibility. Sound ability to formally present to senior client audiences.
* An emerging role model within Kainos and the wider Workday ecosystem.
* Excellent business writing skills with experience in the production of business cases, requirement documentation, tender documents, contracts, statements of work and change requests.
* Able, if required, to travel to customer sites in the same region (minimal out‑of‑region travel may also be required).
Desirable
* Workday PM Certification.
* PRINCE2 (or similar) certification.
* Strong functional domain expertise including areas such as HR and Finance (including Payroll).
Embracing our differences
At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.
Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.
We understand that everyone’s journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Business Development and Sales
Industries
Information Services
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