Job Information
Deliver excellent service standards for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements.
Main Duties
1. Undertake all training required to deliver the caretaking role successfully.
2. Adhere to all Mitie Quality, Safety, Health, and Environmental policies and procedures.
3. Ensure all equipment is kept clean, well maintained, and in safe working order.
4. Have a full working knowledge of all cleaning equipment, materials, and approved chemicals used by Mitie.
5. Be responsible for proper maintenance, cleaning, security, and safety within the school premises and grounds.
6. Undertake cleaning of slippery floors, spillages, bodily fluids, and other emergency cleaning tasks.
7. Monitor all helpdesk jobs issued and address/close within assigned timelines and SLAs.
8. Act as key holder and unlock/lock buildings to provide access to relevant parties as required.
9. Carry out all planned and ad hoc porterage in line with SLAs and school requests.
10. Keep internal and grounds areas free from litter.
11. Act as first attendee to all helpdesk jobs and resolve or feedback requirements.
12. Empty external/internal bins.
13. Set up rooms for examinations, school functions, etc., and return to usual layout following the event.
14. Carry out all PPM (Planned Preventative Maintenance) tasks as required, including weekly fire alarm and sprinkler tests and monthly emergency light flick tests, in line with statutory compliance.
15. Cover out-of-hours building usage on a rota system.
16. Ensure access for contractors and escort them if relevant DBS clearance is not available.
17. Adhere to all Safeguarding Policies and raise concerns as per Mitie policy.
18. Maintain confidentiality of sensitive information.
19. Undertake any other duties within the capability of the job holder, according to business needs.
What we are looking for
* Caretaking experience is preferred but training can be provided.
* Reliable, hardworking, with a professional attitude.
* Ability to work to a schedule and as part of a team.
* Capable of working independently where appropriate.
* Open and honest communication.
* Self-driven and determined.
* Strive for continuous improvement in service delivery.
Mitie is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to an enhanced DBS check and satisfactory references.
If working in regulated activity, note that:
* It is a criminal offense for barred individuals to apply for roles requiring unsupervised work with vulnerable groups.
* This post is exempt from the Rehabilitation of Offenders Act 1974; all convictions and cautions must be declared.
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