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Housing administration officer

Loughborough
CRA GROUP RECRUITMENT AND PAYROLL LTD
Administration
Posted: 19h ago
Offer description

1 month contract with a local authority


Job Purpose
* To provide administrative support across the Strategic and Private Sector Housing Service, ensuring an efficient and effective service to all service users.

Key Duties/Accountabilities
* Collect, log, and distribute incoming and outgoing post
* Perform word processing, filing, and recording tasks
* Handle telephone enquiries and complaints sensitively, especially in relation to vulnerable individuals
* Manage mailboxes and resolve customer and partner queries
* Input data into databases/spreadsheets for government statistical returns and performance monitoring
* Assist in organizing consultation events, partnership meetings, and team meetings, including sourcing venues, taking minutes, and organizing refreshments
Essential Experience Required
* Significant experience in clerical and office administration duties
* Proficiency in working with computerised systems
* Experience working with Microsoft Office
Essential Qualification Required
* GCSE or equivalent in English Language and Maths (minimum grade C or level 4)
Additional Information
* Location: Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom
* Working Hours: 37 hours per week
* The role closes on 15th August 2025. Apply ASAP.





Requirements

Requirements
* Significant clerical/office administration experience
* Proficiency in computerised systems
* Proficiency in Microsoft Office
* GCSE or equivalent in English Language and Maths (minimum grade C or level 4)


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