-Mitie - corporate support officer
-Edinburgh based
-£13.00 per hour
-Free uniform
-Free SIA renewals
Job Overview
-To protect our customer's property, people and/or assets by providing security services in accordance with the site's published Assignment Instructions (AI's) and any subsequent changes.
-Deliver results that meet or exceed the Key Performance Indicators / Service Level Agreement for the customer, taking full responsibility and accountability, to aid in contract retention.
-Undertake additional training for continuous self-development.
Main Duties
Operations
* Ensure compliance with all policies, legal, and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
* Complete all site tasks and duties as defined within the published Assignment Instructions (AI's).
* Review and familiarize oneself with any updates to the AI's, suggesting amendments to improve service.
* Maintain compliance with Industry and Statutory Legislation, including holding a front-line licence in Security Guarding or Door Supervision, and a CCTV PSS SIA Licence. Additional contractual courses may be required.
* Follow instructions and procedures appropriately, without unnecessary challenges.
* Work systematically and methodically.
Training
* Complete all required competency training satisfactorily.
* Undertake additional training for self-development as directed.
* Utilize technology for work objectives and professional development.
* Renew licences 16 weeks before expiry.
Security and Health & Safety
* Report any Health & Safety hazards immediately.
* Stay alert to threats or environmental changes, taking appropriate action.
* Maintain professional conduct in challenging situations.
* Document incidents accurately and promptly.
* Adhere to schedules and demonstrate commitment.
* Ensure check calls are carried out as per AI's.
* Report incidents to emergency services and Communication Centre.
What we are looking for
* Previous Security Experience
* SIA License
* Own car/transport preferred
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