Salary: £45,000 - 50,000 per year Requirements: Experience with project planning and implementation Experience working with Microsoft servers Experience managing Microsoft 365 Experience with common network infrastructure devices Excellent verbal and written communication, with an eye for detail Willingness to listen and then ask relevant questions to help diagnose technical and application issues Customer oriented and calm under pressure Ability to follow process Experience working with niche Software Services (Desirable not essential) Experience working with Linux servers (RedHat and CentOS) Experience with scripting languages (PowerShell and Bash) Experience working with SQL servers Working with pre and post sales Technical Writing Responsibilities: Provide IT support to clients, focusing on diagnostic and troubleshooting tasks Plan and implement IT projects effectively Manage and maintain Microsoft 365 environments Work with network infrastructure to ensure systems run smoothly Communicate clearly with clients and team members, documenting processes and resolutions Follow established processes to guide clients through technical issues Collaborate with sales teams on pre and post sales technical discussions Maintain a supportive and customer-oriented environment under pressure Technologies: Bash Support Linux Microsoft 365 Network PowerShell SQL Office 365 More: We are proud to assist a leading UK specialist IT support company that works with some of the worlds biggest brands, including high street banks, supermarkets, global engineering firms, media corporations, and tech companies. Our workplace culture values growth, offering team members opportunities to learn and develop in a supportive environment. We offer a comprehensive healthcare plan, a generous bonus scheme, 25 days of holiday, hybrid working options, gift vouchers for various outlet stores, and many more benefits. Our headquarters are located in beautiful Dorset. last updated 4 week of 2026