London Borough of Lambeth
JOB DESCRIPTION
Job Title: Payroll Technical Lead
Directorate: Finance and Investment
Division: Finance and Property
Business Unit: Payroll and Pensions
Grade: PO5
Responsible to: Payroll Manager
Responsible for: Payroll Technical Officer
Main purpose of post
To support the day to day delivery of a comprehensive and efficient payroll service, managing the end to end payroll running process that ensures staff are paid on time and that statutory deductions, reporting and validation processes are carried out in a timely manner.
Manage the efficient operation of the Lambeth bureau payroll running processes ensuring that net pay and other statutory and voluntary deductions are paid from the appropriate employer bank accounts and appropriate employer reports and statements are issued to the relevant employers in a timely manner within the set contract dates.
Monitoring and validation of statutory returns and employer data submissions along with associated payments.
Act as subject matter expert on Oracle Payroll functionality including the interface of other applications within Oracle, which will require close working with the Oracle Support Team.
Key Accountabilities
1. To ensure the timely, efficient and effective delivery of the Lambeth Payroll Service data file transmission process that meet the needs of internal and external customers and that meet the business needs, priorities and objectives of the Council. E.g.:
• Monthly payroll running.
• Validation reports.
• BACS file transmission to the Financial Transactions Service.
• RTI. FPS and EPS file submissions.
• Payroll file transfer for general ledger submission.
• Other post payroll processes.
2. To act as the Payroll Service Business Lead on Oracle Payroll developments, functional specifications, reporting requirements, upgrades, system testing and user acceptance testing.
3. Supervise the output of specified work of the Payroll Technical Officer to ensure the timely, efficient and effective delivery of the payroll services.
4. Act as the key Liaison Officer with the Oracle Support Team to ensure
• that Oracle payroll system issues are raised and monitored in a timely manner within the appropriate issues portal and also escalating to senior management as and when necessary and
• knowledge of all payroll technical activities/functions is shared with the Oracle Support Team.
5. Manage and implement year end / start of new year payroll processes;
• Supplementary payrolls.
• Pay awards.
• Pay increments.
• P60, P6 and P9 uploads.
• Tax code uplift.
• Payroll new financial year period dates.
• Voluntary deductions new rates (e.g. Unison).
• Pensions Auto Enrolment thresholds.
• Pensions banding (LGPS, TP, NHSPS).
• EOY Pension returns.
6. To manage and ensure the production and distribution to employees/ers of bulk employee/er information, e.g.:
• Payslips.
• P60’s.
• Chargeability Reports.
• Third Party Payments Reports.
7. Act as a key liaison officer with Finance, Oracle Support, Internal and External Audit in the reconciliation of the payroll responding to queries raised and resolving reconciliation issues.
8. Represent the Council at national and regional payroll forums and other related events and act as a key advisor to other authorities in the use of Oracle Payroll; the system developments, testing, upgrades and enhancements.
9. Build effective working relationships with Lambeth Pensions Service and other relevant external bodies to ensure that the management, validation and delivery of the monthly and year end pensions data submissions as outlined below are provided in a timely manner, directly reporting any issues or potential breaches in relation to the submission of data or payment of contributions to the Payroll Manager and Assistant Director of Payroll and Pensions.;
• LGPS I-Connect.
• LPFA employer portal.
• Teachers’ Pensions MDC/MCR and End of Year Certificate.
• NHSPS electronic staff records.
10. Engage directly with employing bodies in the external payroll on-boarding set up understanding their business needs, managing the end to end Payroll bureau process (which involves liaising with the Financial Transaction Service and Oracle Support) and ensuring successful implementation.
11. Working with the Oracle Support Team, to manage and keep up to date user guidance notes/manuals on Oracle Payroll system processes.
12. Provide relevant reports to enable the Payroll Service delivery charges to be collected in a timely manner.
13. Provide payroll specific ad-hoc reporting for the use of payroll senior management as and when required.
14. To provide management reports to support the National Fraud Initiative process.
15. Foster an inclusive, diverse environment where every team member feels valued and supported as an individual; treated fairly and with respect; enabled and empowered to perform; supported and encouraged to achieve their potential.
16. Work collaboratively within the team to ensure the service is provided in a way that promotes the Council’s approach to equality diversity and inclusion, at all times carrying out responsibilities/duties within the framework of the Council’s EDI Strategy.
17. Deputise for the Payroll Manager on technical payroll system related matters in their absence.
18. To support in the delivery of a value adding, customer focused payroll function that collaborates with service colleagues and other professional functions to meet the needs of that directorate, the changing environment they work in whilst also delivering on corporate objectives and responsibilities. To drive council efforts in delivering the changes and improvements needed to meet its challenges in the short, medium and long term.
19. To pro-actively support management ensure the payroll service and transformation in relation to this service is consistent with the longer term political and service aspirations as set out in relevant organisational and service strategies.
20. To support management lead, develop and drive the changing role of the payroll service in becoming a support function that is proactive, takes ownership, and maximises benefit from technological changes, focuses on becoming a data led, value adding professional advisory and support function whilst also ensuring appropriate controls are in place in relation to transitional processing.
21. To support the Assistant Director of Payroll and Pensions in delivering a value adding, customer focused payroll function that collaborates with service colleagues and other professional functions to meet the needs of that directorate, the changing environment they work in whilst also delivering on corporate objectives and responsibilities.
22. Support the Assistant Director of Payroll and Pensions in developing a Payroll Digital Strategy to implement new IT tools to enhance the payroll service.
23. Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post.
24. To work flexibly in undertaking the duties and responsibilities of this job and participate as required in multi-disciplinary cross-department and cross-organisational groups and task teams.
Organisational Expectations
All Council managers are expected to work in a way which meets the Council’s Core Values and Behaviours and supports the achievements of the Borough Plan outcomes.
Management Duties
· To foster a teamwork approach to all staff and encourage taking ownership, responsibility, pro-activeness, delivering excellent customer service, accountability, ensuring outcomes are delivered by working collaboratively with others and mutual understanding of the part each plays in the overall provision of service delivery.
· Make most day-to-day operational management decisions and to amend the work priorities of own service area in order to respond effectively to emerging issues and changing corporate priorities, referring only those with high impact or political sensitivity
• Manage recruitment processes including the probationary period, setting of objectives and work plans, performance monitoring and management including appraisals and staff development including training needs analysis for teams across a range of different activities and technical specialisms in accordance with council policies and IiP standards.
• To maintain a risk management strategy and approach.
• To take personal responsibility for the good use of the council’s resources appropriate to the job level and work area.
• To manage/support the delivery of timely responses to queries from Councillors, Media and other stakeholders in accordance with council procedures.
• Ensure strategic and operational plans are in place to maintain business continuity, information security and risk management of all services.
Generic Responsibilities
To implement the Council’s Equal Opportunities and Diversity policies and to work actively to overcome discrimination on grounds of age, disability, gender, race, religion/belief, sexuality or status in the Council’s service. To take responsibility appropriate to the post for tackling racism and promoting good race, ethnic and community relations.
To ensure that the Council’s values, policies, procedures, Standing Orders and Financial Regulations and relevant external regulations, standards or legal requirements, including the Data Protection Act, the Computer Misuse Act, the Health & Safety at Work Act and other relevant legislation are integrated into work programmes and service delivery.
To maintain strict confidentiality wherever required.
Person Specification
Job title: Payroll Technical Lead
Grade: PO5
Reports to: Payroll Manager
Responsible for: Payroll Technical Officer
It is essential that in your written supporting statement you give evidence or examples of your proven experience in each of the short-listing criteria marked Application (A)
You should expect that all areas listed below will be assessed as part of the interview and assessment process should you be shortlisted.
If you are applying under the Disability Confidence scheme, you will need to give evidence or examples of your proven experience in the areas marked with “Ticks” () on the person specification when you complete the application form.
Education/ Knowledge
Knowledge of payroll. Demonstrate a working knowledge and understanding of payroll legislation.
Knowledge of Payroll ICT system functionality, ideally gained within a public sector environment.
In-depth working knowledge of Advanced MS Office Tools especially Excel.
Good working knowledge of HR information system reporting and a clear understanding of the use of reporting tools in IT systems and databases.
Evidence of continuing professional development.
Qualification
Appropriate professional qualifications or significant experience of working in a payroll department in a customer focused organisation.
Experience
Experience of using a range of IT systems and databases and the use of report writing tools in these systems.
Experience of establishing strong effective working relationships, communicating effectively (verbal, written, presentations) and interacting with clients, internal departments and external bodies to deliver payroll services.
Experience of supporting and encouraging colleagues in a team environment, providing training/mentoring/coaching on ICT systems.
Experience of MI reporting, working within a heavily numerate and analytical environment in the production of accurate and complex figure work, attention to detail and dealing with the interpretation of complex data.
Dealing with clients in difficult or sensitive situations in a professional manner applying judgment as to whether or not the enquiry / complaint requires escalation.
Experience of planning and organising work schedules, projects or similar, effectively planning and handling own workload with conflicting priorities as well as maintain and balance customer focus.
Demonstrate a proven aptitude for systems analysis and complex problem resolution.
If you are interested in this role please do reach out to me via email or telephone!
amberrayment@carringtonblakerecruitment.com
020 753 766 07
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