HR Assistant – Godstone, Surrey
Be the Heart of an Outstanding People Experience
Are you energised by helping others thrive? Do you bring structure, clarity, and a people-first mindset to everything you do? We’re looking for an HR Assistant who is passionate about creating exceptional employee experiences and supporting a growing, ambitious People function.
This is a fantastic opportunity to develop your HR career and help build the foundations of a high-performing HR team.
About the Client
Our client partners with businesses at every stage of their journey — launching, scaling, optimising, and achieving sustainable success. With a commitment to people development, operational excellence, and long-term growth, they work collaboratively across industries to deliver outcomes that make a real impact.
The Opportunity
As the HR Assistant, you’ll work closely with and report to the Head of HR. You’ll play a key role in delivering a smooth employee journey, supporting onboarding, managing people processes, and acting as a reliable point of contact for employees and franchise partners.
Important note: For the first six months, as the HR function expands and new processes are implemented, the role will involve a significant amount of administrative work. This is an ideal opportunity for someone who enjoys organising, improving processes, and growing into a broader remit as the team develops.
Key Responsibilities
Help Create a Standout Onboarding Experience
- Support the development and delivery of induction content and onboarding processes.
- Coordinate with IT, managers, and training teams to ensure seamless new starter journeys.
- Assist with organising and delivering induction sessions and onboarding events.
Support Smooth and Effective People Processes
- Complete right-to-work checks, background screening, and pre-employment compliance.
- Manage employee lifecycle administration within the HRIS (Humaans).
- Maintain accurate, compliant employee data and support process improvements.
Provide Friendly and Reliable Employee Support
- Act as a first point of contact for new employees, contractors, and franchise partners.
- Gather feedback to help improve the new hire experience.
- Contribute to a positive, inclusive, and engaging workplace environment.
Support Day-to-Day HR Operations
- Process employee changes promptly and accurately.
- Manage HR inboxes with care and professionalism, escalating where needed.
- Provide admin support to the Head of HR, including meeting notes and project assistance (HR or L&D).
Contribute to Compliance & Best Practice
- Maintain documentation to support audits and regulatory requirements.
- Assist in creating HR and learning materials.
What You’ll Bring
- CIPD Level 3 or Level 5 (or working towards), or a strong interest in progressing HR qualifications
- Excellent communication and interpersonal skills
- Strong organisation and adaptability in a fast-paced environment
- High levels of integrity, professionalism, and confidentiality
- Great written communication and attention to detail
- A valid driving licence (occasional travel required)
Hybrid Working
This role operates on a hybrid basis, with four days per week required at the Godstone,Surrey Head Office.