Overview
Join to apply for the Sales Assistant role at Ryman.
Sharpen your skills as a Sales Assistant working 14 hours per week.
What will this role involve?
As a Sales Assistant you will be responsible for supporting the store management team, driving turnover and revenues from the store based on lean principles. You will keep a close focus on customer service and be an ambassador of the Ryman brand.
What will you be responsible for?
* Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by learning about the business and your role, and sharing this knowledge with customers
* Confidently and professionally handle customer complaints and difficulties, including returns, to ensure customer retention
* Achieve and strive to exceed KPIs and objectives set by Store Management Team and the business
* Engage with customers enthusiastically, establish customer needs and help them to purchase by applying knowledge of products and highlighting relevant promotions and upselling
* Carry out stock replenishment and maintain accuracy of stock systems when required
* Promote high visual merchandising standards; ensure store housekeeping standards are high and maintained
* Acquire a high level of product knowledge and continue to self-develop that knowledge
* Recognise and act upon opportunities to increase the value of sales by offering appropriate additional items
* Ensure compliance with all relevant Health and Safety policies
What would we like to see in you?
* Passion for the Ryman Brand and associated companies
* Passion for exceeding customer expectations
* Enthusiastic, driven and focused on achieving results
* Self-motivated with the ability to work well independently and as part of a team
* Confident approach towards maximising sales opportunities
* Strong communication and team-working skills
* A dedication to learning and developing your own skills
* Flexibility towards working hours and location
What will we offer you?
* A passionate, dynamic team where your growth, ideas, and impact matter
* A competitive pay package
* Company pension scheme with the option to enhance
* Generous holiday allowance including an extra wellbeing day
* Training programme to help you excel in your role
* Opportunities through apprenticeship programs to build skills
* Access to mental health support and wellness resources
* Exclusive discounts across brands and benefits hub
* Cycle2Work scheme
* Long service and recognition awards
* Colleague referral scheme
Who are we?
Founded by Henry J Ryman in 1893, Ryman has been the go-to destination for stationery, office supplies, printing, technology, and more for over 130 years. We are part of the Theo Paphitis Retail Group, which also includes Robert Dyas, Boux Avenue, and London Graphic Centre. From our first store on Great Portland Street, we have grown to over 200 locations and a thriving website and app offering quality products and exceptional service. We are committed to supporting our colleagues with tools and knowledge to grow and thrive. We are passionate about retail and keep customers at the heart of everything we do. If you are a team player ready to make an impact, this could be the perfect role for you.
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at work.
PLEASE NOTE THIS JOB DESCRIPTION IS NOT EXHAUSTIVE AND YOU MAY BE REQUIRED TO CARRY OUT OTHER DUTIES AS AND WHEN REQUIRED.
Seniority level
* Entry level
Employment type
* Internship
Job function
* Sales and Business Development
Industries
* Retail
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