Job Information
Achieving for Children is a Community Interest Company that has a public sector ethos, combined with the freedom to innovate enabling us to do things differently. As a not-for-profit social enterprise owned by three local authorities (Windsor & Maidenhead, Kingston and Richmond), we offer the freedoms of a social enterprise with the employment benefits of local government. To find out more about us .
Business Support Officer Level 1
Join a team that's officially Outstanding! Achieving for Children's services have now been rated Outstanding by Ofsted in both Richmond and Kingston. Our services are praised for exceptional care and a workforce that puts children at the center of everything we do.
If you want to be part of a team that's setting the standard for excellence, we want to hear from you. To find out more click .
If you have the skills that will enable us to continue to enhance our practice and improve outcomes for children further, we want to hear from you. We are looking for bright, enthusiastic people who have the passion and the drive to make a positive difference to children’s lives. By recognising and championing strengths we know we can make a real difference. It’s a genuine team effort in AfC. That’s why we want talented people, like you, to join us and help create a brighter future for children and families.
We are currently recruiting for a full-time, permanent Business Support Officer (L1) to provide vital administrative support to the Safeguarding, Referral & Assessment, and Child and Family Help services across Kingston and Richmond.
Operational area Kingston and Richmond Primary place of work Guildhall 2, Kingston upon Thames KT1 Appointment type Permanent Business area Business Efficiency & Digital Transformation Full time/Part time Full-time Salary from £32,535 (SCP12) Salary to £33,987 (SCP15) Hours 36 Hours Estimated Interview date/s 02/12/2025 Closing Date 18/11/2025 Ref No 2146 Documents
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About the role
This post plays a crucial role in supporting statutory and operational functions within children’s social care and is part of a dedicated Business Support team. The role is based at both the Civic Centre in Richmond or Guildhall 2 in Kingston, with opportunities for hybrid working in line with service requirements.
You will work closely with social workers, managers, and multi-agency partners to ensure all administrative tasks are completed efficiently and to a high standard—supporting frontline teams in delivering essential services to children, young people, and families.
This role requires excellent organisational skills, attention to detail, and the ability to manage multiple priorities under pressure. A strong background in administration, confidence using digital systems, and a commitment to supporting vulnerable children and families are essential.
For further information about this role, please contact Lauren Weston at
About you
The ideal candidate would need to have the following attributes:
2. Provide high-quality administrative support to safeguarding panels and meetings, including minute-taking for Panels and Strategy Meetings.
3. Manage and update key systems and records, efficiently and with attention to detail
4. Monitor and respond to enquiries in the team inboxes.
5. Handle sensitive data and documentation, line with GDPR legislation
6. Raise invoices, manage stationery orders, and liaise with stakeholders to ensure smooth operation of day-to-day service needs.
7. A passion for Achieving for Children’s vision, mission and values (trust, empower, respect) to support children and young people to live safe, happy, healthy and successful lives.
8. Strong organisational abilities including: time management, creative-thinking, problem-solving and multitasking.
9. Works well under pressure and is flexible with their approach to carrying out tasks.
10. Able to make good use of technology to perform functions and ensure work is timely and accurate.
11. Strong administrative skills such as minute taking, managing competing priorities, being organised and working well in a team.
About our benefits
We are focused on creating a positive supportive environment, where you will have access to a really wide range of resources, as well as a competitive salary and all the perks to enable hybrid working. In AfC you will also have access to:
12. 29 days annual leave, increasing to 33 days after 2 years and 35 days after 4 years with an additional day off in your birthday month (Or for term-time workers, your leave entitlement consists of the non-working periods in your contract)
13. Tailored induction sessions commencing on the date you start working for AfC
14. Local Government salary and pension scheme (LGPS or Teachers Pension)
15. Flexible working options - helping to keep a good work life balance
16. A comprehensive Employee Assistance Programme
17. A range of staff benefits and discounts
18. An excellent learning and development offer to support your career pathway
To find out about all of the breadth of benefits of working for Achieving for Children. For our social work offer. For our Recruitment Journey,
Important Information
Start dates: Achieving for Children have meaning successful candidates join on a set date in each month. Candidates are advised to prepare for this should a job offer be accepted to ensure eligible continuous service is not affected.
Right to work: The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the for right to work guidance.
Equality: We particularly welcome applications from sections of the community who are currently underrepresented within our teams. Achieving for Children are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions and can improve the way we deliver services. We are proud to be a Disability Confident employer.
Safeguarding: We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
For more information about AfC: Drop in and meet Regina on the first Wednesday of every month at Civic Centre, Twickenham.
We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.