Salary: £70,000 - 70,000 per year Requirements: Proven IT leadership experience, ideally from the MSP arena Strong understanding of Microsoft 365, Azure AD/Entra, Intune, and Windows environments Knowledge of networking fundamentals (VLANs, firewalls, routing, VPNs) Familiarity with backup/BCDR technologies Experience with endpoint security and XDR/EDR platforms Proficient in virtualization technologies (Hyper-V, VMware) Skills in scripting/automation (PowerShell preferred) Excellent communication and client-facing presence Ability to mentor and upskill junior engineers Strong problem-solving and analytical thinking abilities Calm under pressure, especially during incidents Previous experience in a CTO, Technical Lead, Head of IT, IT Manager, or Senior IT Leadership role Strong background in infrastructure, networking, and cyber security (Fortinet) Experience in managing systems integrations or migrations Knowledge of Cyber Essentials and ISO 27001/9001 standards Strong stakeholder management and leadership skills Responsibilities: Act as the highest technical escalation point for the service desk and field engineers Troubleshoot complex issues across networking, cloud, security, and endpoint systems Provide guidance on best practices, architecture decisions, and solution design Mentor engineers and support their technical development Lead technical projects: migrations, deployments, upgrades, and cloud transitions Scope and design solutions in collaboration with account managers Ensure projects are delivered on time, within budget, and to technical standards Oversee implementation of security tools (EDR, MFA, XDR, backup, etc.) Maintain compliance with frameworks (Cyber Essentials, ISO, NIST) Conduct risk assessments and recommend improvements Act as a trusted technical advisor for key clients Attend technical review meetings and present environment health insights Translate technical concepts into business-focused recommendations Develop and refine SOPs, runbooks, and escalation workflows Improve documentation quality and ensure knowledge is shared Identify opportunities for automation and efficiency gains Technologies: Azure Cloud CTO Hyper-V Support Microsoft 365 PowerShell Security VMware Windows Office 365 AI DevOps Network More: We are an established and trusted IT Managed Services company based in Southampton, Hampshire, providing IT support, Cyber Security, VoIP, and Cloud services to businesses across the South Coast and beyond. We offer a competitive salary and benefits alongside a superb working environment within a friendly, professional, and supportive team. This full-time, permanent role is predominantly office-based with some flexible hybrid working available, and there are excellent opportunities for further development and progression to a Technical Director / CTO position. last updated 21 week of 2026