Are you an Administrator with a good customer services background looking for a new role which will keep you busy day in day out?
This National Facilities Services Company based in Plymouth is currently looking to add to their team after a number of contract wins and a restructure. As Contract Support Administrator, you will administer scheduled reactive work orders ensuring response and completion within the required time frame(s). Update the Concerto CAFM system to ensure proactive communication with all stakeholders.
Key Accountabilities
1. Effectively process scheduled and reactive works from initial raising of jobs through to completion and invoicing in a timely manner.
2. Accurate inputting of information into the Concerto CAFM system.
3. Maintain excellent relationships with colleagues, clients, and suppliers/contractors.
4. Liaise with directly employed engineers and sub-contractors.
5. Assist in the collation of monthly reports.
6. General administrative tasks as required.
7. Attend meetings as requested.
8. Carry out other duties as and when required by Line Manager.
Technical Skills / Knowledge
1. Minimum GCSEs grade C or above in Maths & English.
2. IT experience.
3. Excellent organisational skills.
4. Good written and verbal communication abilities.
5. Preferable NVQ or equivalent in Business Administration or Customer Service.
Qualifications / Person Specification
1. Excellent interpersonal skills.
2. Excellent telephone and communication skills.
3. Able to prioritise and work to deadlines.
4. Excellent attention to detail.
5. Excellent IT competency in Microsoft Office including Excel.
6. A team player, flexible, able to work under pressure.
For further information on the role and the company you would be working for, please APPLY NOW or get in touch with Rhymel Henderson.
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