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Seasonal f&b supervisor - guest experience leader

Malton
Job Search Place Limited
Supervisor
€11 an hour
Posted: 8 June
Offer description

Flamingo Land Resort is located on 375 acres of North Yorkshire countryside. We are recruiting Food & Beverage Supervisors for our Food, Beverage and Hospitality Teams.


Key Attributes

* Previous experience in fast‑paced fast food, restaurant or family pub environments.
* Outgoing, friendly, approachable, confident and passionate about guest engagement.
* Motivated and willing to go the extra mile for guests and colleagues.
* Demonstrates hard work, commitment, punctuality and reliability.
* Maintains a tidy appearance and wears correct uniform.
* Thrives in a fast‑paced environment and can keep busy during quieter periods.


Essential Skills & Knowledge

* Strong guest service skills.
* Excellent organisational skills.
* Ability to work in a front‑line guest‑facing environment.
* Knowledge of stock ordering and kitchen management.


Day‑to‑Day Duties

* Deliver outstanding customer service and create memorable guest experiences.
* Lead the restaurant team and manage daily operations.
* Report relevant information to the line manager.
* Handle difficult circumstances and pass on issues to managers as needed.
* Ensure compliance with all policies, guidelines and laws.
* Complete and file relevant paperwork with line manager assistance.
* Cash up and manage end‑of‑day procedures.
* Keep the work area clean, tidy and aligned with company expectations.


Working Locations

* Metropolis Bar and Grill
* Zanzibar Food Market – Burger Shack, Dino Stone Pizzas, Ice Creams and Coffee stalls
* The American Diner – family dining
* Fuel Stop Café
* Coach House Country Pub
* Jolly Sailor 2 Go – Fish & Chip Shop
* Street Food To Go
* Fabrizio's Pizzeria
* Pizza & Kebab Outlet


Hours & Availability

Seasonal roles are available full‑time (up to 40 hours per week) and part‑time (16‑24 hours per week during term time). Peak trading days include weekends, holidays and bank holidays, requiring flexibility and availability.


Transport & Accommodation

On‑site free parking is provided. Local bus links to Malton, York, Pickering & Thornton Dale are available via Coastliner. We do not provide on‑site staff accommodation, but there is a range of local accommodation providers.


Benefits

* Free entry to Flamingo Land on days off.
* Discounted Friends & Family tickets.
* Discounts at many food outlets.
* Full access to leisure complex pools, gym, sauna and jacuzzi.
* Free entry to shows & live music events.
* Free uniform and car parking.
* Ongoing training.
* Team member recognition rewards.
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