Job summary
The Medicine and Emergency Care Business Unit in Northumbria Healthcare NHS Trust delivers a wide range of health services to meet the needs of local people. As part of service developments an opportunity has arisen for a Junior Operational Services Manager within Medicine. Medicine delivers care and support for a wide demographic and range of services, both emergency and elective.
The successful application will have operational responsibility for a range of services and teams, delivering excellence, innovation and improvement across the services they support, with detailed knowledge of emergency care standards and elective care performance.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
o To provide leadership support in the development of clinical and support services.o To actively support the general manager in and contribute to the development of Directorate strategy and objective setting.o To support the achievement of objectives within both the trust and Directorate.o To support the General Manager in the delivery of services so as to meet the performance targets for the trust.o To participate in the Managers on call system on a frequent basis.o To effectively manage the pay and non-pay resource.o To actively contribute to the achievements of the Directorate's business plan.o To plan for future growth, changes in working practices and project manage changes to successful implementation.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way Please read 'applicant guidance notes' before submitting your application.
Details
Date posted
10 February 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£55,690 to £62,682 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
PM
Job locations
Northumbria Specialist Emergency Care Hospital
Northumbria Way
Cramlington
NE23 6NZ
Job description
Job responsibilities
To ensure effective leadership, management, coordination and control of a defined area within the directorate at an Operational level. To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working andcollaboration within teams / departments and across organisational boundaries.
Job description
Job responsibilities
To ensure effective leadership, management, coordination and control of a defined area within the directorate at an Operational level. To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working andcollaboration within teams / departments and across organisational boundaries.
Person Specification
Qualifications
Essential
* Professional qualification at degree level or equivalent experience at a senior level in the NHS or public sector
Desirable
* Degree or Post Graduate Management Qualification
* IT skills EDCL or equivalent
* ENB998
Experience
Essential
* Substantial experience of managing or leading a team
* Experience of implementing change
* Experience and knowledge of recruitment and selection process
* Knowledge and experience of the hospital out of hours management process
* Experience of managing budgets
* Teaching qualification or experience of delivering training/presentations
Desirable
* Project Management Experience
* Knowledge of or experience in coaching and mentoring practices and tools
* Knowledge of or experience in Quality improvement tools, techniques and methods
Person Specification
Qualifications
Essential
* Professional qualification at degree level or equivalent experience at a senior level in the NHS or public sector
Desirable
* Degree or Post Graduate Management Qualification
* IT skills EDCL or equivalent
* ENB998
Experience
Essential
* Substantial experience of managing or leading a team
* Experience of implementing change
* Experience and knowledge of recruitment and selection process
* Knowledge and experience of the hospital out of hours management process
* Experience of managing budgets
* Teaching qualification or experience of delivering training/presentations
Desirable
* Project Management Experience
* Knowledge of or experience in coaching and mentoring practices and tools
* Knowledge of or experience in Quality improvement tools, techniques and methods
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
Northumbria Specialist Emergency Care Hospital
Northumbria Way
Cramlington
NE23 6NZ
Employer's website
(Opens in a new tab)
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Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
Northumbria Specialist Emergency Care Hospital
Northumbria Way
Cramlington
NE23 6NZ
Employer's website
(Opens in a new tab)
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