About the role We are driving a major transformation program, and we're seeking a Product Change Manager (PCM) to help lead change initiatives across day of operations functions. This is a hands-on project delivery role, perfect for a former consultant who enjoys working closely with product and data teams to solve complex business challenges. Contract length - 6 months Location - Waterside (UB7 0GB) (2-3 days onsite) Pay - Flexible (inside IR35) Key responsibilities Lead and drive projects that deliver product-led change initiatives across business units. Work across operational planning and execution to improve processes and deliver measurable outcomes Engage senior stakeholders, tell the story with clarity, and influence direction through well-crafted narratives and stories. Collaborate with data science and technology teams to design and execute changes across the product roadmap. Bring structure and pace to fast-moving, ambiguous problems Own program delivery and ensure KPI's and SLA's to deliver impact. Experience & Skills Experience in management consulting or experience in the aviation industry Experience in driving adoption and managing change management within the adoption of new AI or digital tools Strong background in operational improvement, transformation, or process design Confident working with senior stakeholders and influencing through storytelling and structured thinking Ability to drive initiatives end-to-end with minimal oversight Experience as a Project Leader or an Engagement Manager Experience delivering projects and leading end-to-end delivery. Why This Role: Impactful role at the heart of our client's strategic transformation Join a high-calibre team working across product, operational improvements, data and AI Complex, visible work for one of the UK's most recognised brands What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk