We are looking for an experienced, ambitious and enthusiasticDeputy General Manager, with high standards and a true passion for great food and people, to join our fantastic pub! Supporting the General Manager in running the day-to-day pub operations, delivering excellent customer service and a consistent high food quality, the Deputy General Manager will also be responsible for the front of house team performance and development. You will work alongside the General Manager in the organising, growing and day-to-day operations of your pub. You will deputise for the General Manager when they are on their days off or on leave, and during these times you will have responsibility for operations and are the line of communication between team members and management.
What We Offer:
Salary between £35,000 - £37,000 (based on experience) + TRONC circa 6K-8K
Free meals on shifts
25% discount across all our pubs when off duty.
Discounted team room rates at our pubs
Great opportunity for training and development.
Monthly team socials and annual parties.
Employment Assistant program supporting mental health and well-being.
Medicash health care programme offering paid health care & assistance
Refer a friend reward scheme
Key Responsibilities:
When deputising for the GM you will oversee the day-to-day operations of the pub, working closely with the Head Chef to create an excellent dining experience
Alongside the General Manager, you will lead from the front and work side-by-side with team members to achieve the goals of the company, which are critical to the success of this role
Work alongside the General Manager in recruiting, developing, retaining and recommending promotion of your team supervising the performance of each team member
Ensure that the team is productive and that the shifts runs smoothly, you will have to think on your feet when problems arise and come up with innovative solutions that minimise the impact on the team, the business and guests alike
Take ownership of issues and manage them to a successful resolution
Assist the General Manager in creating business plans to support the pubs growth
Have awareness of your competitors & anything we can learn from them
Monitor and control stock levels to generate fantastic results month in month out
Knowledge of compliance (licensing /health and safety/fire safety/COSHH/local authorities)
A genuine passion for delivering incredible hospitality
The ability to focus on the detail without forgetting that our guests are at the heart of our business
Build and nurture trust with team and guests alike
Take ownership of issues and manage them to a successful resolution
A can-do attitude with the ability to motivate others around you, sharing your knowledge, skills and experience with other team members
The ability to enforce and maintain high standards, even under pressure
Excellent organisation and communication skills
Great attention to detail
Understand your guests needs and marketplace trends, be able to adapt to your business accordingly
A passion for great beer, wine, food, accommodation and overall hospitality
Does this sound like you? If so, apply here! We are looking forward to hearing from you!
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