The role of Bank Support Assistant will include:
1. Providing support to encourage our customers with mental health needs to maximise their own potential
2. Providing a high quality, hands-on support service
3. Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
4. Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem
5. Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
6. Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices
Skills and experiences:
7. A caring, approachable nature and a confident ‘can-do’ attitude
8. Ability to keep accurate records and clearly communicate relevant information to team members
9. Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
10. Experience of working as a member of a team
11. A positive and accepting approach to customers whatever their needs
12. Level 2 NVQ Health and Social Care, or willing to work towards
Are you ready to be your best?
Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
Your Mind and Body
13. Occupational sick pay after 12 month’s service (for those on contracted hours only and subject to qualifying period)
14. Confidential 24/7 employee advice service (Includes medical and legal advice)
15. Wellbeing resources through our employee platforms including Aviva Digicare
16. A greener commute with our Cycle to Work scheme
Your Financial Wellbeing
17. Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice
18. Exclusive discounts through our e-hub platform
19. Securing your future with our contributory pension plan
20. Life assurance
21. Parental leave schemes (Adoption, Maternity, Paternity and Shared)
Your Job
22. 25 days annual leave (rising to a maximum of 30 days) plus bank holidays
23. Growth and development with us through comprehensive training and internal career opportunities
24. Ability to be part of our inclusive staff networks like the Parent Network and Disability Network
25. Loyalty recognition scheme for 12 month’s service onwards
Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced.
Important: As part of your application, you must upload a cover letter alongside your CV. Your cover letter should:
26. Explain your reasons for wanting to work with young people.
27. Outline why you are keen to work in this specific role.
Applications without a cover letter may not be considered.
If you are applying internally, don't forget to use your internal careers account to submit your application.
We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.