To provide a clerical service to Brent Ward and assist the nursing staff in the reception of patients and visitors to the ward.
To work in collaboration with staff in other areas of the service line and Trust to facilitate a streamlined service for the patient.
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
Key Dimensions:
To provide and deliver a high standard of clerical service to the unit using a varied range of work procedures, many of which are non-routine, requiring a level of theoretical knowledge.
Keep SALUS current
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job responsibilities
To deal with enquires, including telephone enquiries in conjunction with and under the direction to the nursing staff.
Receive patients, relatives and visitors to the ward.
Enter admissions, transfers and discharges on IPM/SALUS, including ward and department transfers, updating patient information where necessary .
Full job description attached
Person Specification
Qualifications
* GCSE grades A-C in Maths and English or equivalent demonstrable experience
* NVQ in administration
Knowledge and Experience
* Demonstrate ability to use all main software packages
* Proven knowledge of patient management systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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