We are looking for an experienced Senior Sales Consultant to help lead the team at our Bluewater Store on an 11‑month fixed‑term contract working 30 hours a week.
As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPI's. You will be an engaging communicator, with a flair for leadership, coaching and training. As a strong brand ambassador, you will model our customer service program, provide detailed product knowledge, and ensure sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial experiences through fragrance consultations or hand and arm massages. You will also assist the team with store tasks such as stock management, cleaning and replenishment.
What we are looking for
* Minimum of 2 years experience in retail and supervisory capacity.
* Excellent communication skills, with the ability to influence and motivate a team to achieve personal and store KPI's.
* Strong personal grooming and passion for luxury brands.
* Flexibility to adapt working arrangements to business needs.
What we can offer you
* Hourly rate of £14.35
* 50% staff discount on all Molton Brown products
* 22 days holiday + Bank Holidays
* A day off for your birthday
* Quarterly store bonus scheme up to 0.35% of retail sales if targets are reached
* Free product allocation every quarter up to 5 Molton Brown items
* Access to discounts/cashbacks from high street retailers
* Enhanced family leave
* Healthcare Plan
* Wellbeing Support
* Recognition Awards
* Season Ticket Loans / Cycle To Work Scheme
* Ongoing development and skill enhancement opportunities
* Company Pension Scheme
* Learning and development opportunities within our business and across brands
What you can expect from us
* Entrepreneurial environment with passionate teams
* Respect, teamwork and collaboration at the core of our work
* Workplace culture prioritising wellbeing, including initiatives such as Mental Health First Aiders, Charity Committee, and DE&I communities
* Flexible working, competitive salaries, health and wellbeing offers, pension options, insurance and more
* Learning and development opportunities
We value entrepreneurial thinking and innovation from our teams.
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Molton Brown is part of Kao. We believe in a diverse, inclusive workplace and respect each other.
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