Head of Ecommerce | Somerset/Hybrid |
My client is a leading destination brand, known for its commitment to heritage, craftsmanship, and innovation. With a growing digital footprint, they offer a curated range of artisanal products, subscriptions, and immersive experiences. They are now seeking a commercially driven Head of eCommerce to lead the next phase of their online growth.
Role Summary
The successful candidate will be responsible for driving online transactions, increasing qualified traffic, and optimising the digital customer journey. This is a strategic leadership role that requires a blend of analytical thinking, creative vision, and hands-on execution.
Key Responsibilities
Strategic Leadership
* Develop and implement a robust eCommerce strategy aligned with the brand’s commercial goals.
* Identify growth opportunities across product categories and customer segments.
Conversion Optimisation
* Manage the performance of the eCommerce platform, ensuring a seamless and intuitive user experience.
Analytics & Reporting
* Monitor and report on key performance indicators such as traffic, conversion rate, bounce rate, and revenue.
Team & Collaboration
* Work cross-functionally with logistics, customer service, product, and creative departments.
* Manage relationships with external agencies and technology providers.
Candidate Profile
* Significant experience in a senior eCommerce role, ideally within luxury, lifestyle, or Food production
* Strong knowledge of digital marketing, analytics, and eCommerce platforms
* Proven track record of driving traffic, improving conversion, and growing online revenue.
But what is in it for you?
* Hybrid working
* 30 days annual leave
* Solid pension
* A host of discounts including memberships
* And so much more
This is a brilliant opportunity for someone looking for autonomy and ownership.
If you’re interested apply to this role or send your cv to adam.holmes@opusrs.com
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