DPD UK Edinburgh, Scotland, United Kingdom
Join us on our journey to be the UK’s most sustainable delivery company. You will be part of a busy, fast‑paced business with a turnover of nearly £2 billion. Great benefits, competitive salary and numerous opportunities to progress your career start on day one.
Job Description
Shift Manager – experienced, to strengthen depot operations management team. You will work closely with self‑employed Owner Drivers (ODs) and Employed Drivers, building strong relationships, engaging, managing and motivating them to deliver outstanding service.
Key Accountabilities
* Ensure depot target for Core Routes is achieved.
* Ensure depot target Stops Per Route (SPR) is achieved.
* Ensure all other delivery & collection routes are properly set.
* Ensure drivers scan and load vans safely, timely and efficiently.
* Maintain ongoing communication with drivers to resolve issues.
* Ensure adequate resources for ad‑hoc collections via drivers or agencies.
* Ensure all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements.
* Work to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
* Ensure "Depot Clear" is achieved in line with depot targets.
Qualifications
* Experience in a fast‑paced operation with proven people‑management experience, direct accountability for motivating and leading a high‑performing team, ideally within a transport setting.
* Strong communication skills, ability to inspire, motivate and manage a team.
* Decisive decision‑making, problem resolution and time‑management skills.
* High resilience, self‑motivation and flexibility.
* Excellent computer skills with Google Chrome applications.
* Ability to do comprehensive reporting and data analysis.
* Vigilant to unscrupulous activity and take swift, appropriate action.
* Demonstrate core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Benefits
* Holiday trading.
* Enhanced maternity and paternity package.
* Free life assurance of 4 × salary on joining the pension scheme.
* Health Kiosks visiting every location.
* Vitality at Work.
* Free on‑site parking.
* Discounted shopping from 100’s of retailers (up to 5% off supermarket shopping).
* Milestone days off to celebrate with family and friends.
* Free eye tests and support for glasses for screen‑based employees.
DPD is a Valuable 500 company and a Disability Confident Employer.
Apply today if you identify with our aims and values and can help us deliver our customers’ promises.
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