Frazer, a leading provider of specialist civils, infrastructure & utilities products and solutions, is on the hunt for a Branch Operations Manager to join our Frazer branch in Tewkesbury. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays). Hours: 7am- 5pm Monday to Friday Key Responsibilities Customer Engagement: Welcome customers, take an active interest in their projects, and assist with order processing. Team Leadership: Manage warehouse operatives and drivers, ensuring daily setup and route planning. Operational Tasks: Load/unload vehicles using a forklift (training provided), check deliveries, and maintain stock levels with regular counts. Reporting & Support: Produce monthly reports and provide support to the Branch Manager. Health & Safety & Cleanliness: Keep the branch tidy and prioritize health and safety at all times. Required Skills and Experience Previous experience in the industry is preferred. Background in warehouse and transport management with inclusive leadership skills. Genuine enthusiasm for customer interaction and a “customer-first” attitude. Comfortable working indoors and outdoors with a focus on health and safety. Demonstrates solid commercial acumen. What’s in it for you? Competitive Basic Salary Retirement Savings Plan (Pension) – with Legal & General Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings. WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway Aviva Digicare Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation) Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover Employee Discount Refer a Friend scheme Wellbeing Centre via WorkPerks New Reward and Recognition programme – launching soon! About Us At Frazer, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today! What's next… If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.