Frazer, a leading provider of specialist civils, infrastructure & utilities products and solutions, is on the hunt for a Branch Operations Manager to join our Frazer branch in Tewkesbury .
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Hours: 7am- 5pm Monday to Friday
Key Responsibilities
* Customer Engagement: Welcome customers, take an active interest in their projects, and assist with order processing.
* Team Leadership: Manage warehouse operatives and drivers, ensuring daily setup and route planning.
* Operational Tasks: Load/unload vehicles using a forklift (training provided), check deliveries, and maintain stock levels with regular counts.
* Reporting & Support: Produce monthly reports and provide support to the Branch Manager.
* Health & Safety & Cleanliness: Keep the branch tidy and prioritize health and safety at all times .
Required Skills and Experience
* Previous experience in the industry is preferred.
* Background in warehouse and transport management with inclusive leadership skills.
* Genuine enthusiasm for customer interaction and a "customer-first" attitude.
* Comfortable working indoors and outdoors with a focus on health and safety.
* Demonstrates solid commercial acumen.
What's in it for you?
* Competitive Basic Salary
* Retirement Savings Plan (Pension) – with Legal & General
* Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
* WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
* Aviva Digicare + Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
* Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
* Employee Discount
* Refer a Friend scheme
* Wellbeing Centre via WorkPerks
* New Reward and Recognition programme – launching soon
About Us
At Frazer, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today
What's next…
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.