Digital Training Innovation & Product Development Specialist Full Time/Permanent Our offer to you We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive: Competitive salary and pension scheme 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years Hybrid, Flexible working Cycle to work scheme Electric Vehicle Scheme Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping About Us This is a fantastic opportunity to join a team of over 1,400 employees and over 28,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes). Job Summary Design and deliver engaging, high-quality learning experiences for our customers, acting as a senior specialist in digital learning. This includes creating accessible eLearning courses, job aids, and other innovative learning resources that meet organisational standards and support diverse learner needs. Work collaboratively with stakeholders to ensure all learning solutions are learner-centred, evidence-based, and aligned with best practice in digital learning and adult education. About You Educated to GCSE level (or equivalent), including Maths and English, with a Level 4 qualification in training/education or a willingness to work towards one. Level 4 qualification in instructional design, product design/development, or equivalent proven professional experience. Proven experience identifying learning, customer, and organisational needs and translating these into effective training products. Strong stakeholder engagement skills, with the ability to influence, motivate, and provide specialist leadership within a matrix environment. Solid digital learning capability, including graphic design skills and hands-on experience with eLearning tools and virtual learning environments. Experience managing or coordinating projects across multiple sites, working independently and collaboratively, with desirable experience in project and budget management. About the Role Design, develop and maintain high-quality digital and face-to-face learning solutions using a range of instructional design methods, authoring tools and multimedia formats, grounded in adult learning best practice. Lead and coordinate contributions from multi-disciplinary teams (including SMEs, designers, trainers and external developers) to deliver cohesive learning products within agreed time, cost and quality parameters. Provide senior specialist expertise in digital learning, offering advice, mentoring and informal leadership to colleagues and influencing stakeholders to align learning solutions with organisational strategy and learner needs. Project manage learning product development and innovation, including planning, risk management, cost control, quality assurance and timely delivery. Manage the deployment, evaluation and continuous improvement of learning products through LMS platforms, assessments, usability testing and learner feedback. Build strong internal and external relationships, working closely with digital, IT and quality teams to ensure all learning activity meets St John Ambulance standards and supports effective training delivery. Please see the job description for more detail (this can be viewed on our website or once you click apply) If you are a current St John Ambulance employee, please apply here: Click here For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion. St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.