We are seeking a passionate and dedicated Recycling Officer to join our Food Waste Collection project. This is an exciting opportunity to play a key role in a time-critical initiative that must be delivered by Spring 2026.
You should have a strong interest in environmental issues and experience working with people in a customer service setting. This role is primarily public-facing and will require you to confidently explain the benefits of food waste recycling, the legislative drivers behind it, and how it aligns with the Councils priorities.
As a Recycling Officer, you will engage directly with residents to ensure a smooth transition to the new food waste collection service, with the aim of increasing participation rates. Strong interpersonal skills are essential, as you will need to educate, resolve issues on-site, and maintain professionalism throughout.
Key accountabilities and key measures
Role outcomes
1. Customer service delivery to engage with residents and partners. Dealing with Street Scene and Waste issues, consultations, problem solving and identifying any areas which can be developed into a project. (30%)
2. Attending schools, promoting the importance of litter collections and environmental initiatives, educating students on all areas, developing environmental projects to enhance the communities and allowing children to take ownership. (20%)
3. Liaising w...